Dean Fairhurst Email
Strategic Contract Management Advisor @ IT & Digital
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Dean Fairhurst Location
- Tonbridge, GB
Dean Fairhurst Work
- 2022 -now Strategic Contract Management Advisor @
- 2018 -2022 Global Command Centre - Program Manager II @
- 2017 -2018 TRMS Workforce Manager EU @
- 2016 -2017 Investigations Manager @
- 2014 -2016 Contact Centre Operations Manager @ GoResponse
- 2007 -2014 Customer Operations Manager and Contact Centre Manager @
- 2006 -2006 Head of Customer Services and Call Centre Operations @ Deliverance Ltd
- 2004 -2006 Call Centre and Website Manager @
- 2000 -2004 Call Centre and Customer Service Manager @ Essential Travel
- 2000 -2000 Health and Safety Officer (6 month contract) @
- 1999 -2000 Sales Supervisor @ TV Travel Shop
- 1997 -1999 Overseas Representative @ First Choice Holidays
Dean Fairhurst Education
- Bromley College of F&H Education
CMI Level 7 Diploma Strategic Management & Leadership (Strategic Management & Leadership)
2012-2013 - University College Suffolk
Bachelor's Degree (Early Childhood Studies.)
1993-1997 - Orpington College of FE
BTEC First & National Diploma (Caring Services (Nursery Nursing))
1991-1993
Dean Fairhurst Skills
- Microsoft Office
- Leadership
- Team Leadership
- Training
- Marketing
- Management
- Call Centers
- Hazard Identification
- Workforce Management
- CMS
- Reasoning Skills
- Stakeholder Management
- Claims Handling
- Insurance
- Sales
- Relationship Management
- Customer Service Management
- Customer Relationship Management
- Claim
- Strategy
- Financial Services
- Underwriting
- Contact Centers
- Liability
- Change Management
- Contact Center Operations
- Claims Management
- Business Process Improvement
- General Insurance
- Project Management
- Outsourcing
- Customer Service Operations
- Performance Management
Dean Fairhurst Summary
- Dean Fairhurst, based in Tonbridge, GB, is currently a Strategic Contract Management Advisor at Orbis partnership. Dean Fairhurst brings experience from previous roles at Amazon, Amazon UK and GoResponse. Dean Fairhurst holds a 2012 - 2013 CMI Level 7 Diploma Strategic Management & Leadership in Strategic Management & Leadership @ Bromley College of F&H Education. With a robust skill set that includes Microsoft Office, Leadership, Team Leadership, Training, Marketing and more.
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