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Dean Eddy Location
Vail, AZ, US
Dean Eddy Work
2025 -now Head of Call Center Operations and Workforce Management @
2024 -2025 Project Manager @
2021 -2024 Project Manager @
2017 -2021 National Program Manager @
2015 -2017 Program Manager @
2012 -2015 Senior Operations Manager @
2011 -2012 Senior Team Lead @
2009 -2011 Project Coach @
2006 -2009 Business Marketing Manager @
2004 -2006 Unit Manager @
1990 -2002 Network Administrator @
Dean Eddy Education
University of Minnesota Duluth
(Mathematics and Statistics)
1988-1990
Dean Eddy Skills
Call Centers
Leadership
Team Leadership
Customer Satisfaction
Process Improvement
Management
Vendor Management
Operations Management
Customer Service
Outsourcing
Customer Experience
Performance Management
Training
BPO
Team Management
Leadership Development
Call Center Development
Motivation
Call Center Administration
Sales Management
Revenue
Cost Management
Sales Operations
Veterans
Team Building
Recruiting
Human Resources
Coaching
Business Process Improvement
Contact Centers
Business Process Outsourcing (BPO)
Social Media
Sales
Program Manager
Networking
Troubleshooting
Business Process Outsourcing Bpo
Public Speaking
Business Development
Marketing
Business Process Outsourcing
Dean Eddy Summary
Dean Eddy, based in Vail, AZ, US, is currently a Head of Call Center Operations and Workforce Management at RegaloRx. Dean Eddy brings experience from previous roles at RegaloRx, BroadPath and CoWorx Staffing Services. Dean Eddy holds a 1988 - 1990 University of Minnesota Duluth. With a robust skill set that includes Call Centers, Leadership, Team Leadership, Customer Satisfaction, Process Improvement and more. Dean Eddy has 1 emails and 2 mobile phone numbers on RocketReach.
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