2009 -2012 Senior Business Solutions Consultant - Contact Centres @
2007 -2009 Digital Transformation Sourcing Strategy Manager @
2002 -2007 Head of Operations and Interim Director of Customer Service @
2002 -2007 Head of Operations @ Homeserve GB
1997 -2002 Head of Planning and MI @ M&S Money
Dean Cutler Education
Hereford Comprehensive, Grimsby 1982-1988
Dean Cutler Skills
Contact Centers
Workforce Management
Call Center
IVR
Business Transformation
Stakeholder Management
Outsourcing
Customer Experience
Telemarketing
Relationship Management
Business Process Improvement
Vendor Management
Customer Retention
Performance Improvement
Service Delivery
Resource Management
IT Outsourcing
Solution Architecture
Change Management
IT Strategy
Telecommunications
CRM
IT Service Management
Strategy
Pre-sales
Call Centers
Leadership
Telephony
Management
Unified Communications
Professional Services
Business Intelligence
Project Delivery
Managed Services
CTI
Solution Selling
VoIP
Customer Relationship Management (CRM)
Voice over IP (VoIP)
Customer Relationship Management Crm
Voice Over Ip Voip
Pre Sales
Customer Relationship Management
Voice Over Ip
Dean Cutler Summary
Dean Cutler, based in London, GB, is currently a Director of Products at CWSI. Dean Cutler brings experience from previous roles at DL4C Ltd, CWSI, DL4C ltd and eleven. Dean Cutler holds a 1982 - 1988 Hereford Comprehensive, Grimsby. With a robust skill set that includes Contact Centers, Workforce Management, Call Center, IVR, Business Transformation and more. Dean Cutler has 1 emails on RocketReach.
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