Dean Crook Email & Phone Number
Senior Manager, Global Customer Support
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Dean Crook Location
- Jacksonville, FL, US
Dean Crook Work
- Senior Manager, Global Customer Support @ Enea AB (January 2001 - Present)
- Manager - Global Customer Support @ Openwave Systems (January 2010 - February 2014)
- Lead Technical Support Engineer @ Openwave Systems (January 2001 - January 2010)
- Telecommunications Supervisor @ (January 1993 - January 2001)
Dean Crook Education
- Plymouth College 1986-1990
Dean Crook Skills
- Telecommunications
- Mobile Devices
- Cross-functional Team Leadership
- Technical Support
- Integration
- Account Management
- Software Development
- Wireless
- Crisis Management
- Mobile Applications
- Troubleshooting
- Mobile Technology
- Strategic Planning
- Pre-sales
- Customer Satisfaction
- Quality Assurance
- Business Process Improvement
- Product Management
- Mobile
- Customer Relations
- Solaris
- Unix
- Enterprise Software
- Team Leadership
- Problem Solving
- Management
- Team Building
- Leadership
- Strategic Partnerships
- Contract Negotiation
- Customer Advocacy
- Process Improvement
- Problem-solving and decision-making
- International Teams
- Customer Success
- CRM
- Customer Service
- Product Marketing
- Agile Methodologies
- SaaS
- Sales
- Perl
- Professional Services
- Networking
- TCP/IP
- Testing
- Linux
- Security
- VoIP
- Program Management
- Cloud Computing
- Service Delivery
- Pre Sales
- Problem Solving and Decision Making
- Mobility
- Project Management
- SQL
- Cross Functional Team Leadership
- Customer Support
- Engineering
- Cross Functional Team
- Business Process
- Support
Dean Crook Summary
- Dean Crook, based in Jacksonville, FL, US, is currently a Senior Manager, Global Customer Support at Enea AB. Dean Crook brings experience from previous roles at Openwave Systems and Royal Air Force. Dean Crook holds a 1986 - 1990 Plymouth College. With a robust skill set that includes Telecommunications, Mobile Devices, Cross-functional Team Leadership, Technical Support, Integration and more. Dean Crook has 1 emails and 1 mobile phone numbers on RocketReach.
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