Dean C Email
Senior Consultant @ Concept Launch Partners
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Dean C Location
- New York, GB
Dean C Work
- Senior Consultant @ (February 2024 - Present)
- Consultant @ (February 2020 - Present)
- Senior regulatory Project Manager @ (January 2024 - May 2025)
- Project Delivery Manager @ (April 2023 - November 2023)
- Regulatory Project Manager @ (March 2020 - January 2023)
- Design Manager @ (April 2018 - August 2019)
- Business Design manager @ (November 2009 - April 2018)
- Sales Support Manager @ (July 2007 - November 2009)
- Business Customer Services Manager @ (December 2004 - July 2007)
Dean C Education
- George Stephenson High School
GCSE; (Math; Double award Science; Business Studies)
1994-1998
Dean C Skills
- E-Commerce
- Customer Experience
- Telecommunications
- Change Management
- Mobile Voice Recording
- Management
- Mobile Devices
- Business Process Improvement
- Project Management
- Team Leadership
- Stakeholder Management
- Process Improvement
- B2B
- Mobile Communications
- Service Delivery
- Project Delivery
- Coaching
- Operations Management
- Contact Centers
- Customer Satisfaction
- Performance Management
- Team Building
- Account Management
- SaaS
- Customer Service
- Continuous Improvement
- Call Center
- Broadband
- Fraud Detection
- Internal Communications
- Internal Control Implementation
- Salesforce.com
- Commercials
- External Liaison
- Mobile Technology
- Business Transformation
- Proposition Development
- Virtual Teams
- Workforce Management
- Vendor Management
- Training Delivery
- Direct Sales
- Incident Management
- Business Process Design
- Cross-functional Team Leadership
- Business Analysis
- Delivering Results
- Business Process
- Employee Engagement
- Call Centers
Dean C Summary
- Dean C, based in New York, GB, is currently a Senior Consultant at Concept Launch Partners. Dean C brings experience from previous roles at Concept Launch Partners, BT Group, BT ONEPHONE LTD and BT. Dean C holds a 1994 - 1998 GCSE; in Math; Double award Science; Business Studies @ George Stephenson High School. With a robust skill set that includes E-Commerce, Customer Experience, Telecommunications, Change Management, Mobile Voice Recording and more.
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