Velocity Service professional @ (March 2021 - November 2021)
High Volume Service Manager @ (October 2020 - March 2021)
Field Operations Manager @ (June 2020 - October 2020)
Supervisor - Field Service and Operations at T-Mobile @ (January 2019 - June 2020)
Technical Operations Supervisor @ (January 2017 - January 2019)
FiOS Technical Operations Supervisor @ (February 2016 - December 2016)
Product Implementation Manager @ (February 2012 - January 2016)
Xfinity Home Manager @ (February 2012 - January 2016)
Technical Operations Supervisor @ (March 2005 - February 2012)
System Technician @ (August 1999 - March 2005)
Dean Anthony Skills
Leadership
Systems Analysis
Customer Experience
Team Building
Client Relations
VoIP
Broadband
Software Installation
Troubleshooting
Customer Satisfaction
Telecommunications
Negotiation
Vendor Management
Team Leadership
Process Improvement
Strategic Planning
Voice Over Ip Voip
Contact Centers
Risk Management
New Business Development
Cross Functional Team Leadership
Training
Team Development
Project Implementation
Customer Service
Problem Analysis
Business Process Improvement
Task Management
Management
Project Management
Research
Call Centers
CRM
Voice Over Ip
Dean Anthony Summary
Dean Anthony, based in Kirkland, WA, US, is currently a Operations Team Member at Group One Northwest. Dean Anthony brings experience from previous roles at Lumen Technologies, Velocity, A Managed Services Company, ADT and MGC Technical Consulting. With a robust skill set that includes Leadership, Systems Analysis, Customer Experience, Team Building, Client Relations and more. Dean Anthony has 1 mobile phone numbers on RocketReach.
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