DE Collections Competitors

SYKES is a global leader in providing customer service business process outsourcing (BPO) to Fortune 500 companies. With 40 years in the business, SYKES has over 46,000 employees in 20 countries. SYKES El Salvador operation provides customer service and technical support outsourcing for SYKES’ customers in the Financial, Loadging, Technology and Telecommunications industries. SYKES El Salvador started operations in 2004, becoming the first contact center company in the country and SYKES’ second operation in Latin America. SYKES El Salvador has two location within San Salvador and currently has a workforce of over 3,800 collaborators. Build your career with us. We take pride in our employees, allowing them to Work, Learn and Grow. Take your first professional steps with SYKES.

IC System is an Accounts Receivable Management provider and one of the largest collection companies in North America. Founded in 1938, we’re family-owned and in our third generation of management. We provide ethical collections for consumer and commercial accounts in all stages of the revenue management cycle. Clients include thousands of small businesses, many of which are members of the 500+ professional associations that endorse our services, and numerous brand-sensitive Fortune 500 companies. We leverage technology, emphasize data security, and promote innovation for Intelligent Collections resulting in upper-echelon client performance. Headquartered in St. Paul, IC System also has a branch office in La Crosse, Wisconsin.

Founded in 1991 in New Jersey, MRS BPO has spent 35 years helping banks, telecom providers, retailers, and other creditors recover revenue while protecting the consumer relationships and brands they've worked hard to build. Today we are in the middle of a significant transformation. In December 2024, a majority stake in MRS was acquired by a new ownership group with deep roots in AI and technology — bringing together 35 years of operational expertise, compliance maturity, and client trust with cutting-edge LLM and generative AI capability. To our knowledge, no other agency in our space has taken this approach. We are not a legacy agency trying to survive. We are not a tech startup with no track record. We are something the industry hasn't seen before. Compliance is not a checkbox at MRS. It is a discipline built over 35 years of navigating an ever-changing regulatory environment. Our people are long-tenured, deeply trained, and genuinely committed to resolving debt in a way that respects consumers and protects our clients. Headquarters: Marlton, NJ | Operations: Dothan, AL | Mumbai, India | Founded: 1991 Sectors Served: Financial Services | Telecom & Utilities | Retail | Auto Deficiency | BNPL | Debt Purchasers | Fintech | Government | Private Student Loans www.mrsbpo.com