Dds Telecomunicaçes Ltda Technology Stack

Avaya Aura is an enterprise collaboration software.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Dentrix is a dental practice management software.

Genesys SIP Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to the telephony device.

IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.

Juniper helps design, develop, and sells network products and services worldwide.

JavaScript is the programming language of HTML and the Web.

PostgreSQL is an object-relational database management system.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

SAP Supply Chain Management covers the areas of production planning, business forecasting and demand planning, it also helps in managing product and information flow across organisation.

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.