Our Company
Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.
Our Mission
Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry.
Our Solution
The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.
Inktel Solution Suite comprises the following operational areas:
• Sales & Revenue Enhancement
• Revenue Protection
• Customer Support
• Sales Lead Management
• Field Sales Support
• Account Management
• Multi-Lingual Support
• Retention & Loyalty
• Seasonal & Peak Support
• Personalized Self Service
• Multi-Channel Email, Chat, & Mobile
• Social Engagement Strategy
Mindset Consulting makes enterprise AI on SAP something people actually choose to use. We've been designing the experience layer for SAP software since 2010.
Your AI is only as smart as its access to SAP. We work across the three layers of SAP Business AI, Context, Build, and Govern, so your data, your agents, and your guardrails ship as one piece of software instead of a pile of parts.
What we do:
- SAP Joule and agentic AI
- SAP Business Data Cloud and SAP Business AI
- SAP BTP, Integration Suite, and SAP Build
- Fiori UX, design, and UX transformation
- Process intelligence and Clean Core
The credentials: first US-based SAP AppHaus Network Partner, SAP Gold Partner, SAP PartnerEdge Sell Partner. Fortune 500 clients. We proved the approach on SAPUI5 and Fiori during the mobility wave, and carried it into the AI era.
The enterprises that come out ahead won't be the ones with the best models. They'll be the ones whose people actually use what got built.
Vertex Solutions is a human capital performance and learning technologies company. We have partnered with more than 80 federal agencies and hundreds of commercial organizations to ensure sustainable success through end-to-end, technology-enabled learning and development solutions. Our customized, scalable services have been deployed across a range of functions, levels, and geographies for more than 25 years.
Vertex Solutions understands the entire learning system and how to incorporate innovative methods and technologies to improve training effectiveness while reducing overall costs. We help our clients successfully deploy new business processes to enhance learning programs, develop customized learning content that aligns with organizational goals, implement new performance technology systems, and boost training program adoption through targeted communications strategies.
Vertex Solutions is a technology provider focused on improving performance with learning technology, including Extended Reality (XR) systems integration, 3D modeling, Simulation, Animation, and pilot training. Vertex is the preferred vendor for helping individuals learn faster, recall longer, and perform better in their jobs.
Orlando, Florida, US
Private
$15.7M Revenue
http://www.vertexsolutions.com
194 Employees
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