Dawn O'Connor's Location
Naperville, IL, US
Dawn O'Connor's Work
- Director @ Encore
- Senior Manager, Technology Support @ Navient
- Manager, Technology Support @ Navient
- Director, Strategic Services @ Navient
- Director, Workforce Management @ Sallie Mae
- Call Center Consultant @ Lucent Technologies and Avaya, Inc.
- Supervisor Workforce Mangement @ Resort Condominiums International
Dawn O'Connor's Education
- Indiana University Bloomington
Journalism and Political Science
1987 - 1991
Dawn O'Connor's Skills
- SaaS
- Vendor Management
- Management
- Call Centers
- Workforce Management
- BPO
- Process Improvement
- Customer Experience
- Call Center
- Financial Services
Dawn O'Connor's Summary
Dawn O'Connor, based in Naperville, IL, US, is currently a Director at Encore, bringing experience from previous roles at Navient and Sallie Mae. Dawn O'Connor holds a 1987 - 1991 Journalism and Political Science @ Indiana University Bloomington. With a robust skill set that includes SaaS, Vendor Management, Management, Call Centers, Workforce Management and more, Dawn O'Connor contributes valuable insights to the industry. Dawn O'Connor has 2 emails on RocketReach.
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