Global CS Project Liason @ (August 2006 - June 2022)
Dawn McCray Education
Platt College-Aurora
Bachelor of Arts - BA (Graphic Design)
1998-2001
Dawn McCray Skills
Account Management
Analytical Skills
Business
Business Driven
Business Readiness
CSM
Call Center Development
Change Management
Client Services
Collaborative Problem Solving
Collaborative Work
Communication
Contact Center Technology
Content Design
Content Development
Customer Advocacy
Customer Engagement
Customer Experience
Customer Experience Management
Customer Experience Transformation
Customer Journeys
Customer Liaison Skills
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Success
Customer Support
Customer-Focused Service
Design
Driving Results
Engagement Management
Escalations Management
Executive Relationships
Functional Requirements
Interpersonal Skills
Key Metrics
Leadership
Leadership Development
Liasoning
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Organization Skills
Presentation Skills
Presentations
Problem Solving
Product Adoption
Product Launch
Program Planning
Project Delivery
Project Implementation
Project Management
Project Plans
Project Teams
Project Work
Relationship Building
Soft Skills
Stakeholder Engagement
Stakeholder Relations
Support Services
Team Building
Team Coordination
Team Leadership
Teamwork
Technology Trends
Training
Training Plans
Training and Development (HR)
Voice of the Customer
Web Conferencing
Workload Prioritization
Dawn McCray Summary
Dawn McCray, based in Wheat Ridge, CO, US, is currently a Senior Manager Deployment and Customer Experience at Terumo Blood and Cell Technologies. Dawn McCray brings experience from previous roles at Terumo Blood and Cell Technologies. Dawn McCray holds a 1998 - 2001 Bachelor of Arts - BA in Graphic Design @ Platt College-Aurora. With a robust skill set that includes Account Management, Analytical Skills, Business, Business Driven, Business Readiness and more. Dawn McCray has 1 emails and 1 mobile phone numbers on RocketReach.
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