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Dawn Hendrick Location
Atlanta, GA, US
Dawn Hendrick Work
Truist Care Center Director @ (March 2025 - Present)
Care Center Client Experience Leader @ (October 2022 - Present)
Contact Center Department Manager @ (January 2001 - September 2022)
Team Manager @ (March 1996 - January 2001)
Dawn Hendrick Education
Kennesaw State University
Bachelor of Business Administration - BBA (Management)
1991-1994
Dekalb Community College
Associate's degree (Business Administration and Management, General)
1989-1991
Dawn Hendrick Skills
Leadership Development
Operations Management
Escalation Resolution
Complaint Management
Banking
Retail Banking
Call Center
Management
Managing Managers
Process Improvement
Leadership
Customer Service
Commercial Banking
Call Centers
Relationship Management
New Business Development
Project Management
Customer Experience
Technical Support
Operational Risk Management
CRM
Debit Cards
Business Analysis
Treasury Management
Sales
Strategic Planning
Training
Vendor Management
Risk Management
Credit
Sales Management
Change Management
Strategy
Microsoft Word
Dawn Hendrick Summary
Dawn Hendrick, based in Atlanta, GA, US, is currently a Truist Care Center Director at Truist. Dawn Hendrick brings experience from previous roles at Truist. Dawn Hendrick holds a 1991 - 1994 Bachelor of Business Administration - BBA in Management @ Kennesaw State University. With a robust skill set that includes Leadership Development, Operations Management, Escalation Resolution, Complaint Management, Banking and more. Dawn Hendrick has 4 emails and 3 mobile phone numbers on RocketReach.
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