Dawn H Email & Phone Number
Chief Customer Officer @ Point Broadband
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Dawn H Location
- Milford Charter Township, MI, US
Dawn H Work
- 2025 -now Chief Customer Officer @
- 2025 -2025 VP, Customer Experience and Sales @
- 2024 -2025 VP, Customer Experience Strategy and Operations @
- 2021 -2024 Director, Customer Service Strategy and Operations @
- 2020 -2021 Sr. Director, Care Sales and Retention Strategy (Northeast Division) @
- 2017 -2020 Sr. Director, National Sales and Product Fluency Strategy @
- 2015 -2017 Sr. Director, Retention @
- 2014 -2015 Director, Customer Care - Technical Support @
- 2013 -2014 Senior Manager, IP Support @
- 2001 -2013 Originations Director, Ancillary Products Director, Collections Manager, Training Manager @
- 2000 -2001 Program Manager @ National Tech Team
- 1998 -2000 National Call Center Manager @
Dawn H Education
- Michigan State University
Bachelor of Arts (BA) (Organizational Communication, General)
1993-1998
Dawn H Skills
- Customer Retention
- Vendor Management
- Process Improvement
- Consulting
- Training
- Leadership
- Customer Experience
- Microsoft Office
- Customer Satisfaction
- Team Building
- Technical Support
- Telecommunications
- Management
- Team Leadership
- Account Management
- Call Centers
- Microsoft Word
- Cross-functional Team Leadership
- Troubleshooting
- PowerPoint
Dawn H Summary
- Dawn H, based in Milford Charter Township, MI, US, is currently a Chief Customer Officer at Point Broadband. Dawn H brings experience from previous roles at Point Broadband, DTE Energy and Comcast. Dawn H holds a 1993 - 1998 Bachelor of Arts (BA) in Organizational Communication, General @ Michigan State University. With a robust skill set that includes Customer Retention, Vendor Management, Process Improvement, Consulting, Training and more. Dawn H has 4 emails and 3 mobile phone numbers on RocketReach.
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