Dawn Ferdinand Email & Phone Number

IT Project Manager @ City of Hollywood, Florida

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Dawn Ferdinand Location

Florida, United States

Dawn Ferdinand Work

2023 -now IT Project Manager @
2024 -now Southeastern Region Editor @
2023 -now President of Chi Mu Zeta Chapter @
2023 -now Member - Southeastern Region Marketing and Communications Team @
2021 -now Member - International Web and Technology Team @
1993 -now Member - Zeta Phi Beta Sorority, Incorporated @
2025 -now Founder and Principal @
2023 -2025 State of Florida Editor @
2022 -2023 Senior Consultant - SuccessFactors @
2021 -2023 First Vice President - Eta Nu Zeta Chapter @
2022 -2022 Sr. IT Project Manager Royal Caribbean Group @
2019 -2020 Secretary - Eta Nu Zeta Chapter @
2019 -2020 IT Project Manager @
2018 -2019 Director Of Operations @ 6340 Lounge
2016 -2018 Information Technology Project Manager (Contract with Odysseus Solutions) @
2018 -2018 SuccessFactors HCM Superuser (Contract with R121) @
2014 -2016 Business Technology Partner and Project Manager @
2014 -2015 Technology Project Manager @
2013 -2014 Business Analyst - Agile Methodology @
2012 -2013 Implementation Manager @
2009 -2011 Application Systems Administrator @
2007 -2009 Systems Engineer and Team Lead and Level 3 Support (Contract-Based) @
2006 -2007 Senior Implementation Specialist @
2004 -2006 Implementation Specialist @

Dawn Ferdinand Education

Columbia Southern University
Doctorate of Public Administration (Student) (Organizational Leadership)
2026-2028
Columbia Southern University
Master of Business Administration - MBA (Project Management)
2024-2026
Columbia Southern University
Master of Public Administration
2022-2024
Ohio University
Bachelor of Arts (English Literature)
1989-1994

Dawn Ferdinand Skills

Presentations
Google Sheets
Smartsheet
Accela
Third-Party Vendor Management
Teamwork
Data Preparation
Test Strategy
Leadership
Defining Requirements
Project Management
Team Leadership
Software Implementation
Business Analysis
Software Documentation
Business Process
Requirements Gathering
Troubleshooting
Vendor Management
Integration
Testing
SDLC
Software Project Management
System Administration
System Deployment
Technical Writing
Systems Analysis
Software Installation
Technical Analysis
Hands-on Training
Agile Methodologies
Software Training
Visio
MS Project
SQL
Access
Enterprise Software
SaaS
Microsoft SQL Server
Windows
Computer Hardware
Oracle Applications
Property Management Systems
Microsoft Access
JIRA
Customer Service
SuccessFactors
SuccessFactors Recruiting Management
SuccessFactors Performance & Goals Management
Technical Aptitude
Desktop Support
Applications Support
Retail POS
IT Management
Point of Sale (POS) Systems
POS
Real Estate
Contractors
software support
Systems Engineering
Database Optimization
Technical Support
Crystal Reports
Hotels
Micros
Resorts
IT Operations
Windows Server
Writing
Metrics Reporting
Consulting
Internet Backbone
Conciseness
Sound
Waterfall
Release Management
Units
Infrastructure
Overseeing
International Sales
Vendors
Sales
Special Programs
Beverage
Oracle Database
Consideration
Product Selection
Change Control
Translation
Mentoring
Devising
Finance
Learning Styles
Functional Specifications
Data Mapping
Hands On Training
Project Documentation
Cost Effective
Toad For Oracle
Caribbean
Entrepreneurship
Singapore
Natural Resources
Admin
Middle Management
Business Partners
Facilitation
SME
Business Requirements
Software Quality
Point of Sale
Organizational Structure
Assessment
Steel Detailing
Florida
Issue Resolution
Functional Support
Management
Revenue
Design
PC
Business Technology
Security
Resume
Holland America
Royal Caribbean
CRM
Sop
Resolve
Loan Servicing
Auditing
RCM
Use Case
System Requirements
PowerPoint
Technology
Monitors
Learning Management
Human Capital Management
Polished
Accounting
Workflow
Human Resources
Collaborative
Methodology
Execution
Hollywood
Networking
Bridging
Manuals
System
Cruises
Business Services
Project Tracking
Project Leadership
Elicitation
Process Analysis
Sage Act
Innovative Solutions
MAP
Purchased
Fortune 100
Supervision
Agreement
Cloud Based
UPS systems
Tables
Microsoft Excel
Training
Editing
BMC Remedy
Artifacts
Virtual
Successfactors Performance And Goals Management
Connectors
Solution
Scripting
Norwegian
Scheduling
Documentation
Creative Design
Research
Well Versed
Emerging Technologies
Integrated Management Systems
Reporting
Stakeholders
Customizing
Liaise
Harvest
Analysis
Hardware
Mechanisms
Information Technology
Protecting
Lease Administration
SAP
Peripherals
Yahoo
Coordination
Context Diagrams
FIX
Configurations
STAR
Project Plans
Logistics
Applications
Interfacing
Relational Databases
Payment Industry
Training Documentation
Communication
Modeling
Negotiation
Business Integration
Manipulating
ERP
Post Sale
Operations
Workshops
Triage
Nursery
Ohio
Queries
Central America
Change Management
Timelines
Bill of Materials
Microsoft Project
Project Planning
Business Case
Permissions
Project
Sarbanes Oxley Act
Business Process Improvement
Flows
Contractual Agreements
Golang
House
Supports
Facilities Management
France
Interpreting
Vendor Relationship Management
Business Process Mapping
Compensation
Data Migration
Services
Standardization
Business Systems
Responsibility
Internal Audit
Well Rounded
International
Technology Management
Code
Business Units
PeopleSoft
Germany
Efficient
Estimating
Level 2
Executive Management
Helpful
Root Cause Analysis
Storyboarding
Interfaces
Cruise Lines
Technical Design
English Literature
Guidelines
Cisp
Scrum
Software
Charter
Successfactors Bizx Suite
Concerts
Oracle
Compliance
Mobile Experience
Microsoft Word
Level 3 Support
Test Cases
Hospitality
Interviews
Matrices
Restaurants
Onboarding
Ships
Legal Documents
Mxp
Budgets
Staff Development
Frames
Business Transactions
Clarity
Software Development
Meetings
Templates
Mock
Delivery
Architecture
Recruiting
Evaluation
Employee Benefits
Coordinated
Coordinate
Performance Management
Databases

Dawn Ferdinand Summary

Dawn Ferdinand, based in Florida, United States, is currently a IT Project Manager at City of Hollywood, Florida. Dawn Ferdinand brings experience from previous roles at Zeta Phi Beta Sorority, Inc. - Official. Dawn Ferdinand holds a 2026 - 2028 Doctorate of Public Administration (Student) in Organizational Leadership @ Columbia Southern University. With a robust skill set that includes Presentations, Google Sheets, Smartsheet, Accela, Third-Party Vendor Management and more. Dawn Ferdinand has 4 emails and 4 mobile phone numbers on RocketReach.