Dawn Evans Email
Analytics and Planning Manager @ Vision Direct
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Dawn Evans Location
- Oldham, GB
Dawn Evans Work
- Analytics and Planning Manager @ (January 2019 - Present)
- Resource Planning Manager UK and Ireland @ (August 2015 - December 2018)
- Resource Planning Senior Analyst @ (June 2013 - April 2015)
- Resource Planning and Reporting Analyst @ (January 2008 - April 2013)
Dawn Evans Education
- Oldham College
BTEC National Certificate in Business and Finance (Business and Finance)
1990-1992 - Saddleworth Secondary School
GCSE
Dawn Evans Skills
- ACD Management
- Analytical Skills
- CLI
- Capacity Planning
- Change Management
- Contact Center Management
- Contact Center Operations
- Contact Center Optimization
- Contact Center Technology
- Contact Centers
- Data Analysis
- ErlangC
- Forecasting
- IVR
- Inbound Call Routing
- Intraday Management
- Leadership
- Management
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
- Outsourcing
- Stakeholder Engagement
- Team Leadership
- Workforce Management
Dawn Evans Summary
- Dawn Evans, based in Oldham, GB, is currently a Analytics and Planning Manager at Vision Direct. Dawn Evans brings experience from previous roles at Office Depot - Europe and Office Depot UK. Dawn Evans holds a 1990 - 1992 BTEC National Certificate in Business and Finance in Business and Finance @ Oldham College. With a robust skill set that includes ACD Management, Analytical Skills, CLI, Capacity Planning, Change Management and more. Dawn Evans has 1 emails on RocketReach.
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