Dawn Location
Baldwyn, MS, US
Dawn Work
- 2023 - now Analyst @ Tata Consultancy Services
- 2022 - 2023 Software Analyst Sr @ UNFI
- 2016 - 2022 Technical Analyst II @ UNFI
- 2014 - 2016 Desktop Support Analyst @ ASTORA Women's Health through Robert Half Technology
- 2013 - 2014 Desktop Support Level III @ Apex Systems at Blue Cross Blue Shield MN
- 2012 - 2013 Service Desk Level II @ American Medical Systems
- 2011 - 2012 Service Desk Level II @ Robert Half
- 2011 - 2011 Computer support @ TEKsystems
- 2009 - 2011 Computer Support Specialist @ Harrison Finance/Hancock Bank
- 2007 - 2009 Relief Manager and Trainer @ Harrison Finance/Hancock Bank
Dawn Education
- Lakeland College, Mattoon, IL
Associates in Business (Business Management)
1987 - 1989 - Cooking and Hospitality Institute of Chicago
Certificate (Professional Cooking)
1989 - 1989
Dawn Skills
- Support Services
- Interpersonal Communication
- Escalation Process
- Analytical Skills
- Problem Solving
- Technical Advisory
- Customer Support
- Customer Satisfaction (CSAT)
- Customer Experience
- Cross Functional Relationships
Dawn Summary
Dawn, based in Baldwyn, MS, US, is currently a Analyst at Tata Consultancy Services. Dawn brings experience from previous roles at UNFI, ASTORA Women's Health through Robert Half Technology and Apex Systems at Blue Cross Blue Shield MN. Dawn holds a 1987 - 1989 Associates in Business in Business Management @ Lakeland College, Mattoon, IL. With a robust skill set that includes Support Services, Interpersonal Communication, Escalation Process, Analytical Skills, Problem Solving and more. Dawn has 2 emails on RocketReach.
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