Davide Licata Email & Phone Number
Senior Customer Success Manager - Key Accounts @ Bitsight
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Davide Licata Location
- Boston, MA, US
Davide Licata Work
- Senior Customer Success Manager - Key Accounts @ (April 2026 - Present)
- Senior Customer Success – Strategic Accounts Manager @ (July 2025 - October 2025)
- Manager of Member Services and Experience @ (August 2023 - July 2025)
- Principal Customer Success Manager @ (June 2022 - April 2023)
- Customer Success Technical Account Manager @ (January 2021 - June 2022)
- Principal Customer Success Manager, Strategic Accounts @ (April 2019 - January 2021)
- Senior Customer Success Manager @ (October 2015 - April 2019)
- Strategic Account Manager @ (April 2013 - October 2015)
- Client Services Manager and Account Manager @ (October 2010 - April 2013)
- Senior Account Executive @ (June 2004 - October 2010)
- Account Executive @ (July 2006 - June 2007)
- Branch Manager @ (September 2005 - July 2006)
- Management Trainee and Management Assistant @ (June 2004 - August 2005)
Davide Licata Education
- Bridgewater State University
Bachleor (Management/Marketing)
2000-2004 - Malden High School
Highschool
1996-2000
Davide Licata Skills
- Executive Management
- Competitive Assessment
- Business Initiatives
- Upselling
- Mid-Market
- Customer Interaction
- Cherwell Service Management (CSM)
- Telecommunications Engineering
- Product Support
- Networking Technology
- Malware Analysis
- Subject Matter Experts
- Stakeholder Management
- Software Solutions
- Operational Analysis
- Customer-Focused Selling
- Written Communication
- Case Studies
- Technical Presentations
- Sales Acumen
- Product Demonstration
- Customer Advocacy
- Value Realization
- Executive Presentation Skills
- Troubleshooting
- Technical Support
- Strategic Initiatives
- Documentation
- Healthcare
- Executive Visibility
- Presales
- Product Adoption
- Application Programming Interfaces (API)
- Technical Requirements
- Revenue Cycle Management
- Trusting Relationships
- Issue Management
- Electronic Medical Record (EMR)
- Consultative Approach
- Post-Sales
- Onboarding
- Identifying New Opportunities
- Identifying Issues
- CSM
- Business Reviews
- COBRA
- Team Leadership
- Communication
- Problem Solving
- Adaptability and Modernization
- Analytical Skills
- Conflict Resolution
- Project Management
- Italian
- NetSuite
- ChurnZero
- Presentation Skills
- General Data Protection Regulation (GDPR)
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- SOC 1 & 2
- Mimecast Threat Intelligence
- Mimecast Security Awareness Training
- Mimecast Email Security with Targeted Threat Protection
- Mimecast Cloud Archive
- Sales Process
- Account Management
- Customer Service
- Service Management
- Sales Management
- B2B
- Sales
- Sales Presentations
- Process Improvement
- Call Centers
- Customer Satisfaction
- Recruiting
- New Business Development
- Leadership
- Training
- Management
- Salesforce.com
- CRM
- Cold Calling
- Sales Operations
- Team Building
- Strategy
- Direct Sales
- Customer Retention
- Lead Generation
- Business Development
- Enterprise Software
- Strategic Partnerships
- Cloud Computing
- SaaS
- Strategic Planning
- Marketing
- Customer Relationship Management (CRM)
- Business Process Improvement
- Software as a Service (SaaS)
- Business-to-Business (B2B)
- Negotiation
- People Management
- Strategic Account
- Business Analysis
- Microsoft Office
- Research
- Customer Relationship Management Crm
- Business to Business B2b
- Software as a Service Saas
- Customer Relationship Management
- Business to Business
- Software as a Service
Davide Licata Summary
- Davide Licata, based in Boston, MA, US, is currently a Senior Customer Success Manager - Key Accounts at Bitsight. Davide Licata brings experience from previous roles at Netskope, TEAMSTERS UNION LOCAL 25 HEALTH SERVICES & INSURANCE PLAN and INKY Technology. Davide Licata holds a 2000 - 2004 Bachleor in Management/Marketing @ Bridgewater State University. With a robust skill set that includes Executive Management, Competitive Assessment, Business Initiatives, Upselling, Mid-Market and more. Davide Licata has 3 emails and 1 mobile phone numbers on RocketReach.
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