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David Zerafa Location
Troy, MI, US
David Zerafa Work
Sr. Manager WorkPlace Mobile Infrastructure and Applications @ (November 2020 - Present)
Sr. Manager Global Datacenter Operations @ (January 2015 - April 2021)
Manager Infrastructure Support and Services @ (January 2009 - January 2015)
Senior Manager, Client and Middle Layer Engineering @ (July 2008 - November 2008)
Manager Central Client Support and Active Directory File and Print Teams @ (January 2004 - June 2008)
IT Project Manager @ (May 2002 - December 2003)
Manager Client Support Teams @ (November 1997 - April 2002)
David Zerafa Education
Walsh College
MS (Business Information Technology)
2000-2004
Oakland University
BS (Management Information Systems)
1984-1989
David Zerafa Skills
Process Improvement and Process Expert
Change Management
IT Application and Infrastructure Troubleshooting
Root Cause Analysis
Project and Portfolio Planning
IT Infrastructure Management
IT Infrastructure Operations
Process Improvement
Troubleshooting
Disaster Recovery
Security
Solaris
Hardware
Project Management
Infrastructure
Program Management
VMware
Servers
Technical Support
IT Management
Operating Systems
Computer Hardware
Active Directory
PMP
Outsourcing
Strategy
Budgets
Microsoft Exchange
MS Project
Continuous Improvement
Management
Leadership
SharePoint
Architectures
Software Documentation
Information Technology
Business Process Improvement
Business Process
Visio
ITIL
IT Strategy
Vendor Management
Data Center
Cross-functional Team Leadership
Recruiting
Marketing
SQL
Sales
Sales Leads
Engineering
Cross Functional Team Leadership
Operations
Testing
Microsoft Office
David Zerafa Summary
David Zerafa, based in Troy, MI, US, is currently a Sr. Manager WorkPlace Mobile Infrastructure and Applications at ZF Group. David Zerafa brings experience from previous roles at ZF Group, Blue Cross Blue Shield of Michigan, Valassis Communications and Chrysler. David Zerafa holds a 2000 - 2004 MS in Business Information Technology @ Walsh College. With a robust skill set that includes Process Improvement and Process Expert, Change Management, IT Application and Infrastructure Troubleshooting, Root Cause Analysis, Project and Portfolio Planning and more. David Zerafa has 2 emails and 1 mobile phone numbers on RocketReach.
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