David Willcox Email & Phone Number
Configuration and Discovery Process Manager @ Advocate Health
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David Willcox Location
- Conifer, Colorado, United States
David Willcox Work
- now
- 2024 - now Configuration and Discovery Process Manager @
- 2024 - 2024 Product Owner and Service Delivery Manager @
- now
- 2021 - 2024 Product Owner and Service Delivery Manager @
- 2020 - 2021 Consultant - ServiceNow Solutions Architect @
- 2019 - 2020 IT Manager (ESM) @
- 2017 - 2019 IT Service Management Architect @
- 2015 - 2017 Service Management Sr. Manager @
- 2014 - 2015 ITSM Manager @
- 2008 - 2014 ITSM Consultant @ Spinnaker Consultants
- 2011 - 2012 Consultant - Configuration Management Program Manager @
- 2010 - 2011 Service Delivery Manager @
- 2009 - 2010 Configuration Management Consultant and Automated Discovery Lead @
- 2006 - 2008 IT Manager III @
- 2005 - 2005 Sr. Solutions Engineer @
- 2002 - 2004 Technical Support and Customer Support Manager @
- 1999 - 2001 Sr. Network Engineer @
- 1997 - 1999 Regional Network Consultant - Sales Engineer @ Paradyne Networks
- 1985 - 1996 GTE TELEPHONE OPERATIONS @ GTE DATA SERVICES, INC
David Willcox Education
- University of South Florida
Bachelors (Business)
- St. Petersburg College
Associates (MIS)
David Willcox Skills
- ServiceNow
- ITIL
- IT Service Management
- Service Delivery
- Integration
- Disaster Recovery
- Process Improvement
- Vendor Management
- Incident Management
- IT Management
- Enterprise Software
- Service Desk
- Project Management
- Service Management
- IT Operations
- System Deployment
- Change Management
- Security
- Program Management
- Telecommunications
- Problem Management
- Configuration Management
- Project Portfolio Management
- Information Technology
- Managed Services
- Networking
- BMC Remedy
- Data Center
- Infrastructure
- Problem Solving
- Team Building
- Cisco Technologies
- IT Strategy
- Enterprise Architecture
- Cross-functional Team Leadership
- CMDB
- PMP
- SDLC
- Technical Support
- IT Asset Management
- Program Implementation
- Release Management
- Sales Operations
- VoIP
- Business Continuity
- Sales Support
- PMO
- HP
- VPN
- Pre-sales
- Microsoft Office
- Cross Functional Team Leadership
- Customer Service
- Sla
- Pre Sales
- Enterprise Support
- Consulting
- IBM
- eBay
- Customer Requirements
- Restore
- Token Ring
- Vendors
- Sales
- Net
- Serving
- 50M
- Data Services
- Road
- Admin
- IMS data
- Tampa
- Offerings
- Business Requirements
- Frame Relay
- Littleton
- Windows XP
- Customer Support
- Kansas City
- Florida
- Management
- Revenue
- Design
- Science
- Calls
- DB2
- DSLAM
- Key Performance Indicators
- Mature
- Metrics
- Strategic Account
- ATM networks
- Technical Presentations
- Accounting
- Technical Resources
- Linux
- Human Resources
- Salesforce.com
- CISSP
- Data Infrastructure
- Highlands Ranch
- SMTP
- Detail Oriented
- President'S Club
- Messaging
- Pnni
- Sun Microsystems
- Foundation
- Pmr
- System
- Business Services
- DWDM
- RTP
- Project Leadership
- Informix
- Engineering
- SS7
- Internet Protocols
- Apache
- Ethernet
- Risk Management
- Denver
- Wordperfect
- COBOL
- Training
- Policy
- ITIL Implementation
- Cisco IOS
- Feeds
- Venezuela
- Reporting
- Incident
- Agriculture
- High Speed
- Spark
- Operational Support
- Procomm
- Hardware
- Written
- General Practitioner
- Kansas
- Concepts
- SAP
- Catholicism
- Segments
- Trials
- Perspective
- Workstations
- MPLS
- C
- Configurations
- Operating Systems
- The Environment
- Applications
- Banyan
- Intel
- Communication
- Line Production
- SIP
- First Responder
- 3Com
- Operations
- Suite
- Maturity
- SNMP
- System Solutions
- Microsoft Access
- Government Agencies
- CCNA
- POP3
- Colorado
- Adaptive
- CMS
- DSL
- Microsoft Project
- Project Planning
- Microsoft Certified Professional
- Silos
- SQL
- Analytics
- Unix
- Motif
- Responsibility
- Ipx/Spx
- SMO
- PayPal
- Renewal
- Efficient
- Normalization
- Root Cause Analysis
- Multi Tasking
- H.323
- Fddi
- Teaching
- Milestone
- Microsoft Exchange
- Defects
- IPSec
- South America
- IIS
- Software
- Windows NT
- Mac
- Satellite
- BMC Patrol
- Sungard
- Relationship Building
- Rate
- Education Software
- Network Communications
- Sniffer
- Platforms
- Business Strategy
- Switching
- Englewood
- Staff Development
- New Equipment
- MIS
- Delivery
- CICS
- Architecture
- Rtcp
- IMS DB/DC
- Databases
David Willcox Summary
- David Willcox, based in Conifer, Colorado, United States, is currently a Configuration and Discovery Process Manager at Advocate Health. David Willcox brings experience from previous roles at AHEAD and CDI LLC. David Willcox holds a Bachelors in Business @ University of South Florida. With a robust skill set that includes ServiceNow, ITIL, IT Service Management, Service Delivery, Integration and more. David Willcox has 6 emails and 1 mobile phone numbers on RocketReach.
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Top Advocate Health Employees
Daniel Tubaugh
Vice President, Managed Care
Charlotte, NC, US
Adam Samson
President, Advocate Health National Center for Clinical Trials
Chapel Hill, NC, US
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