David Willcox Email & Phone Number
Configuration and Discovery Process Manager @ Advocate Health
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David Willcox Location
- Conifer, Colorado, United States
David Willcox Work
- 2024 -now Configuration and Discovery Process Manager @
- now
- now
- 2024 -2024 Product Owner and Service Delivery Manager @
- 2021 -2024 Product Owner and Service Delivery Manager @
- 2020 -2021 Consultant - ServiceNow Solutions Architect @
- 2019 -2020 IT Manager (ESM) @
- 2017 -2019 IT Service Management Architect @
- 2015 -2017 Service Management Sr. Manager @
- 2014 -2015 ITSM Manager @
- 2008 -2014 ITSM Consultant @ Spinnaker Consultants
- 2011 -2012 Consultant - Configuration Management Program Manager @
- 2010 -2011 Service Delivery Manager @
- 2009 -2010 Configuration Management Consultant and Automated Discovery Lead @
- 2006 -2008 IT Manager III @
- 2005 -2005 Sr. Solutions Engineer @
- 2005 -2005 Sr. Solutions Engineer @
- 2002 -2004 Technical Support and Customer Support Manager @
- 2002 -2004 Technical Support and Customer Support Manager @
- 1999 -2001 Sr. Network Engineer @
- 1997 -1999 Regional Network Consultant - Sales Engineer @ Paradyne Networks
- 1985 -1996 GTE TELEPHONE OPERATIONS @ GTE DATA SERVICES, INC
David Willcox Education
- University of South Florida
Bachelors (Business)
- St. Petersburg College
Associates (MIS)
David Willcox Skills
- ServiceNow
- ITIL
- IT Service Management
- Service Delivery
- Integration
- Disaster Recovery
- Process Improvement
- Vendor Management
- Incident Management
- IT Management
- Enterprise Software
- Service Desk
- Project Management
- Service Management
- IT Operations
- System Deployment
- Change Management
- Security
- Program Management
- Telecommunications
- Problem Management
- Configuration Management
- Project Portfolio Management
- Information Technology
- Managed Services
- Networking
- BMC Remedy
- Data Center
- Infrastructure
- Problem Solving
- Team Building
- Cisco Technologies
- IT Strategy
- Enterprise Architecture
- Cross-functional Team Leadership
- CMDB
- PMP
- SDLC
- Technical Support
- IT Asset Management
- Program Implementation
- Release Management
- Sales Operations
- VoIP
- Business Continuity
- Sales Support
- PMO
- HP
- VPN
- Pre-sales
- Microsoft Office
- Cross Functional Team Leadership
- Customer Service
- Sla
- Pre Sales
- Enterprise Support
- Consulting
- IBM
- eBay
- Customer Requirements
- Restore
- Token Ring
- Vendors
- Sales
- Net
- Serving
- 50M
- Data Services
- Road
- Admin
- IMS data
- Tampa
- Offerings
- Business Requirements
- Frame Relay
- Littleton
- Windows XP
- Customer Support
- Kansas City
- Florida
- Management
- Revenue
- Design
- Science
- Calls
- DB2
- DSLAM
- Key Performance Indicators
- Mature
- Metrics
- Strategic Account
- ATM networks
- Technical Presentations
- Accounting
- Technical Resources
- Linux
- Human Resources
- Salesforce.com
- CISSP
- Data Infrastructure
- Highlands Ranch
- SMTP
- Detail Oriented
- President'S Club
- Messaging
- Pnni
- Sun Microsystems
- Foundation
- Pmr
- System
- Business Services
- DWDM
- RTP
- Project Leadership
- Informix
- Engineering
- SS7
- Internet Protocols
- Apache
- Ethernet
- Risk Management
- Denver
- Wordperfect
- COBOL
- Training
- Policy
- ITIL Implementation
- Cisco IOS
- Feeds
- Venezuela
- Reporting
- Incident
- Agriculture
- High Speed
- Spark
- Operational Support
- Procomm
- Hardware
- Written
- General Practitioner
- Kansas
- Concepts
- SAP
- Catholicism
- Segments
- Trials
- Perspective
- Workstations
- MPLS
- C
- Configurations
- Operating Systems
- The Environment
- Applications
- Banyan
- Intel
- Communication
- Line Production
- SIP
- First Responder
- 3Com
- Operations
- Suite
- Maturity
- SNMP
- System Solutions
- Microsoft Access
- Government Agencies
- CCNA
- POP3
- Colorado
- Adaptive
- CMS
- DSL
- Microsoft Project
- Project Planning
- Microsoft Certified Professional
- Silos
- SQL
- Analytics
- Unix
- Motif
- Responsibility
- Ipx/Spx
- SMO
- PayPal
- Renewal
- Efficient
- Normalization
- Root Cause Analysis
- Multi Tasking
- H.323
- Fddi
- Teaching
- Milestone
- Microsoft Exchange
- Defects
- IPSec
- South America
- IIS
- Software
- Windows NT
- Mac
- Satellite
- BMC Patrol
- Sungard
- Relationship Building
- Rate
- Education Software
- Network Communications
- Sniffer
- Platforms
- Business Strategy
- Switching
- Englewood
- Staff Development
- New Equipment
- MIS
- Delivery
- CICS
- Architecture
- Rtcp
- IMS DB/DC
- Databases
David Willcox Summary
- David Willcox, based in Conifer, Colorado, United States, is currently a Configuration and Discovery Process Manager at Advocate Health. David Willcox brings experience from previous roles at AHEAD and CDI LLC. David Willcox holds a Bachelors in Business @ University of South Florida. With a robust skill set that includes ServiceNow, ITIL, IT Service Management, Service Delivery, Integration and more. David Willcox has 5 emails and 1 mobile phone numbers on RocketReach.
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Top Advocate Health Employees
Cameron Lewis
Chief Operating Officer
Oak Lawn, IL, US
Daniel Tubaugh
Vice President, Managed Care
Charlotte, NC, US
Adam Samson
President, Advocate Health National Center for Clinical Trials
Chapel Hill, NC, US
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