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David Werlin Location
Northborough, MA, US
David Werlin Work
Manager, IT End User Services @ (June 2022 - Present)
Manager, IT Service Desk @ (June 2021 - June 2022)
Manager, IT Service Desk @ (August 2018 - June 2021)
Manager, IT Knowledge-Centered Services @ (September 2012 - July 2018)
Lead Technical Support Engineer, Tier 2 @ (July 2007 - August 2012)
Systems Analyst @ (April 2006 - July 2007)
Information Services Consultant @ (September 2005 - April 2006)
Research Analyst @ (July 2002 - December 2004)
David Werlin Education
The Ohio State University
BA (Psychology)
1999-2002
David Werlin Skills
SOX 404
KPI Implementation
Process Improvement
Executive Reporting
Hiring
SQL
MongoDB
VBA
Active Directory
Microsoft Exchange
SCCM
Selenium
Firebug
Norton Ghost
Adobe Premier
Adobe PhotoShop
Microsoft Office
Microsoft Operating Systems
Mac OS
Desktop Hardware
Technical Support
User Experience Strategy
Shift Left Itsm
Coaching and Mentoring
Servicedesk Plus
Ticketing Systems
ServiceNow
David Werlin Summary
David Werlin, based in Northborough, MA, US, is currently a Manager, IT End User Services at Fallon Health. David Werlin brings experience from previous roles at Fallon Health, Hanscom Federal Credit Union, Wayfair and SumTotal Systems, LLC. David Werlin holds a 1999 - 2002 BA in Psychology @ The Ohio State University. With a robust skill set that includes SOX 404, KPI Implementation, Process Improvement, Executive Reporting, Hiring and more. David Werlin has 2 emails and 2 mobile phone numbers on RocketReach.
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