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David Welch Location
Austin, TX, US
David Welch Work
VP of Customer Success @ (September 2019 - Present)
Advisor, Co-Founder @ Report Right LLC (August 2018 - February 2023)
VP of Customer Success, AcademicWorks @ (April 2017 - July 2018)
VP of Customer Success @ (September 2011 - April 2017)
Director of Professional Services @ KELL Partners (October 2010 - August 2011)
Director, Client Services @ (April 2008 - August 2010)
Manager, Client Services @ (September 2006 - April 2008)
Client Support Specialist @ (October 2005 - September 2006)
Owner, Lead Architect @ Lascaux Consulting (April 2003 - October 2005)
David Welch Education
Duke University - The Fuqua School of Business
Master of Business Administration - MBA (Business Administration and Management, General)
2024-2026
Texas State University
Bachelor of Fine Arts - BFA
David Welch Skills
Account Management
Agile Methodologies
Build Strong Relationships
Business Analysis
Business Analytics
Business Development
Business Intelligence
Business Process Improvement
Business Strategy
Business-to-Business (B2B)
CRM
Client Relations
Cloud Computing
Communication
Corporate Finance
Cross-functional Team Leadership
Customer Experience
Customer Reference
Customer Relationship Management (CRM)
Customer Requirements
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Delegation
Enterprise Software
Executive Leadership
High Energy Level
Implementation Methodology
Integration
Key Performance Indicators
Leadership
Management
Marketing Strategy
Oral Communication
PMP
Process Improvement
Product Management
Professional Services
Program Management
Project Management
Requirements Analysis
SaaS
Salesforce.com
SharePoint
Software Implementation
Software Project Management
Software as a Service (SaaS)
Solution Selling
Strategic Leadership
Strategic Planning
Vendor Management
Voice of the Customer
David Welch Summary
David Welch, based in Austin, TX, US, is currently a VP of Customer Success at CampusOptics. David Welch brings experience from previous roles at Report Right LLC, Blackbaud, AcademicWorks and KELL Partners. David Welch holds a 2024 - 2026 Master of Business Administration - MBA in Business Administration and Management, General @ Duke University - The Fuqua School of Business. With a robust skill set that includes Account Management, Agile Methodologies, Build Strong Relationships, Business Analysis, Business Analytics and more. David Welch has 4 emails and 2 mobile phone numbers on RocketReach.
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