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David Wardell Location
Chicago, IL, US
David Wardell Work
Manager - Service Delivery Management @ (March 2023 - Present)
Digital Operations Sr Product Analyst @ (May 2022 - March 2023)
ITScrum Master (CSM) @ (September 2018 - July 2022)
Knowledge Manager - Service Management Office @ (January 2017 - December 2017)
Customer Support Project and Delivery Manager @ (January 2013 - December 2016)
KM Program Team Lead @ (January 2011 - January 2016)
KM Program Manager (concurrent role) @ (January 2009 - January 2016)
KM Program Operations @ (January 2001 - January 2008)
David Wardell Education
Indiana State University
Bachelor of Science - BS - Magna Cum Laude (Electronics Technology, Computer Electronics Technology, minor Business Administration)
David Wardell Skills
Customer Support
KCS
Technical Support
Release Notes
System Testing
Internal Communications
Microsoft Excel
Microsoft Project
SQL
Oracle Client
BMC Remedy Ticketing System
SAP BI
Business Object
Global Teaming
Virtual Teams
Cross-cultural Teams
Cross-cultural Communication Skills
Cross-functional Team Leadership
Knowledge Management
VoIP
Telecommunications
Software Documentation
Process Improvement
Unix
Program Management
IP
Operations Management
Wireless
Leadership
Integration
LTE
Test Planning
Testing
SIP
Team Leadership
Vendor Management
Internet Protocol (IP)
Management
Linux
Customer Service
Software Development
Project Management
Wireless Technologies
Cross Cultural Communication Skills
Sales
Program Manager
Agile Methodologies
Support
Cross Functional Team Leadership
Change Management
Internet Protocol Ip
Alcatel
Cross Cultural Teams
Requirements Analysis
ITIL
Microsoft Office
Business Analyst
Pre Sales
Project Delivery
Customer Advocacy
IT Service Management
Internet Protocol
David Wardell Summary
David Wardell, based in Chicago, IL, US, is currently a Manager - Service Delivery Management at Exelon. David Wardell brings experience from previous roles at Exelon, AbbVie (through ATS) and Nokia / Alcatel-Lucent. David Wardell holds a Bachelor of Science - BS - Magna Cum Laude in Electronics Technology, Computer Electronics Technology, minor Business Administration @ Indiana State University. With a robust skill set that includes Customer Support, KCS, Technical Support, Release Notes, System Testing and more. David Wardell has 2 emails and 1 mobile phone numbers on RocketReach.
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