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David Vernon Location
Exmouth, GB
David Vernon Work
2023 -now Head of Enterprise Service Management @
2021 -2023 Head of IT Service Operations @
2020 -2021 Head of IT Services and Customer Experience @
2015 -2020 Customer Service Manager @
2014 -2015 Weather Desk Manager @
2013 -2014 IT and Customer Service Shift Leader @
2012 -2013 Production System Analyst @
2009 -2011 24 and 7 Incident Manager @
2008 -2009 Weather Desk Advisor @
David Vernon Education
University of Plymouth
(Primary Education with Science Specialism)
2004-2007
Exeter College 2002-2004
St Peter's C of E High School Exeter
High School (GCSE)
1998-2002
David Vernon Skills
Management
Leadership
Incident Management
Strategy
Training
Information Technology
Service Delivery
Technical Support
Financial Accounting
Headcount Management
Performance Management
Customer Service
Customer Experience
High Performance Computing
CRM
IT Service Management
IT Service Delivery
Service Desk Management
Contact Center Management
Social Media
Mentoring
Coaching
Communication
Team Leadership
IT Operations
ITIL v3 Foundations Certified
Service Management
Process Improvement
Change Management
BMC Remedy
Team Management
ITIL
David Vernon Summary
David Vernon, based in Exmouth, GB, is currently a Head of Enterprise Service Management at Met Office. David Vernon brings experience from previous roles at Met Office. David Vernon holds a 2004 - 2007 University of Plymouth. With a robust skill set that includes Management, Leadership, Incident Management, Strategy, Training and more. David Vernon has 2 emails on RocketReach.
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