2025 -
now Senior Director of End User Product and Regional Experience @
2022 -
2025 IT Director - North Division @
2021 -
2022 AVP - IT Service Delivery @
2020 -
2021 Information Technology Service Desk Manager @
2016 -
2020 Lead Systems Analyst - Service Level Manager @
2012 -
2016 Enterprise Support Leader - Run - Information Technology Services @
2010 -
2012 Service Desk Delivery Manager @
2008 -
2009 Critical Incident Manager @
2005 -
2008 IT Service Desk Manager @
2001 -
2005 Help Desk Team Lead @
2000 -
2001 Help Desk Analyst @ UCAR Carbon Company
1997 -
2000 IT Consultant @ Renaissance Worldwide Inc
1996 -
1997 Help Desk Analyst @
1994 -
1996 IT Operations Co-op @
1994 -
1995 Data Center Operator and End User Support Co-op @ Lubrizol Corporation
David Uhrin Education
Cleveland State University
Bachelor's of Business Administration (Information Systems)
1993
-
2005
Padua Franciscan High School
Graduated (College Prep.)
1989
-
1993
David Uhrin Skills
Process Improvement
Active Directory
Troubleshooting
IT Management
Change Management
Windows Server
Disaster Recovery
XP
Technical Support
Data Center
PMP
Leadership
ITIL
Training
Help Desk Support
Team Leadership
Call Centers
Information Technology
Hardware
Vendor Management
SharePoint
Quality Assurance
Software Documentation
Servers
SQL
Software Development
Management
Team Building
Citrix
Computer Hardware
Project Management
Business Process Improvement
Windows XP
Applications
Legal
Support Staff
Key Performance Indicators
Account Maintenance
Renaissance
Steps
Customer Oriented
Agents
Outlook
Maintenance
Related Activities
Tape
NOC
Information Systems
Scheduling
Distribution
Coaching
Cell
Interviews
Enterprise Support
Energy
Vax
Operations Management
Carbon
Mounting
Meetings
Career Development
Interfaces
Finance
Reports
Windows 95
Windows NT
iPhone
Reviews
Systems Analyst
Computer Network Operations
Diagnostics
Executive Management
Appraisals
Heat
Insurance
Business Services
Numara Footprints
IBM Mainframe
DOS
Code Coverage
HP Service Manager
Business Administration
Process Control
Connectivity
Services
IT Consulting
Workflow
Attorneys
Responsibility
Coordinated
Marketing
Service Desk
Sales Operations
Documentation
Sales
iManage
Location
Independence
Escalation
Operations
Statistics
Yahoo
Incident Management
200x
Problem Solving
TCP
Packaging
FTP
Incident
Demanding
Efficient
Technology
Windows
Communication
International
Service Management
Analysts
Hp Service Desk
Records
Knowledge Sharing
Step
Strategy
Networking
Line of Business
Design
VPN
Computer Operations
CMS
Microsoft Office
TCP/IP
Education
Lotus
Software Installation
Root Cause Analysis
Microsoft Exchange
Rate
Metrics
Computer Maintenance
HTML
24x7
Nasa
Audio Conferencing
Avaya Technologies
Liaison
Program Management
Software
Procedural
Problem Management
Contractual Agreements
Ohio
Visual Basic
Mentoring
Desktop Support
Guidelines
Contractors
Performance Reviews
Observation
Service Level Management
Home
Calls
Ability to Motivate
Operating Systems
Insurance Brokerage
Manufacturing
Footprints
Performance Appraisal
Application Development
Outsourcing
Guidance
Investigation
iOS
Code
Licensing
Customer Support
Project
Mainframe
Batch Processing
Lotus Notes
Knowledge Base
Abandonment
Data Entry
Community
David Uhrin Summary
David Uhrin, based in Cleveland, OH, US, is currently a Senior Director of End User Product and Regional Experience at Airgas. David Uhrin brings experience from previous roles at Airgas, CrossCountry Mortgage, LLC and Cleveland Clinic. David Uhrin holds a 1993 - 2005 Bachelor's of Business Administration in Information Systems @ Cleveland State University. With a robust skill set that includes Process Improvement, Active Directory, Troubleshooting, IT Management, Change Management and more. David Uhrin has 3 emails and 1 mobile phone numbers on RocketReach.
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