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David Tuscany Location
Utica, MI, US
David Tuscany Work
Connections Center Manager @ (April 2025 - Present)
Call Center Sr. Director of Operations @ (July 2022 - January 2025)
Call Center Director of Operations @ (May 2018 - July 2022)
Call Center Sr. Operations Manager @ (February 2015 - May 2018)
Call Center Site Director @ Minacs (January 2011 - February 2015)
Call Center Manager of Client Services @ Convergys (June 2004 - December 2010)
David Tuscany Education
Wayne State University
Bacehlor's of Arts (Communications)
1995-1998
David Tuscany Skills
Leadership
Customer Experience
Management
Call Centers
Command Center
Operations Management
Client Services
Customer Satisfaction
Process Improvement
Vendor Management
Team Management
Team Building
Team Leadership
Customer Service
Human Resources
Jordan
Operations
Business Process Improvement
David Tuscany Summary
David Tuscany, based in Utica, MI, US, is currently a Connections Center Manager at Thornton & Grooms Heating, Cooling & Plumbing. David Tuscany brings experience from previous roles at Kelly, Kelly Services and Minacs. David Tuscany holds a 1995 - 1998 Bacehlor's of Arts in Communications @ Wayne State University. With a robust skill set that includes Leadership, Customer Experience, Management, Call Centers, Command Center and more. David Tuscany has 1 emails and 1 mobile phone numbers on RocketReach.
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