David Tirado Email
Head of Customer Experience @ Scotiabank Perú
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David Tirado Location
- Lima, PE
David Tirado Work
- Head of Customer Experience @ (September 2025 - Present)
- Member of CCXP Application Review Committee @ (January 2026 - Present)
- CX and Design Teacher @ (March 2021 - Present)
- CX Consulting Director @ (February 2021 - October 2024)
- Strategic Product Senior Manager @ (January 2025 - August 2025)
- Strategic Product Manager @ (March 2024 - January 2025)
- Transformation Manager @ (October 2021 - February 2024)
- Senior Consultant @ (October 2019 - September 2021)
- Head of Service Design and Experience Metrics @ (October 2017 - October 2019)
- Business Process Transformation Leader @ (January 2015 - October 2018)
- Consultant @ (August 2013 - December 2014)
David Tirado Education
- Tecnológico de Monterrey
Master in Innovation for Enterprise Development (Innovación de productos y servicios)
2022-2024 - UTEC - Universidad de Ingeniería y Tecnología
Design Thinking Specialization (Industrial and Product Design)
2017-2017 - Universidad del Pacífico (PE)
Bachelor of Accounting (Finance)
2009-2015 - Universidad del Pacífico (PE)
Bachelor of Business Administration - BBA
2009-2015 - Pontificia Universidad Católica del Perú
Business Process Management Specialization
2015-2015
David Tirado Summary
- David Tirado, based in Lima, PE, is currently a Head of Customer Experience at Scotiabank Perú. David Tirado brings experience from previous roles at Customer Experience Professionals Association (CXPA), CLIÉNTRIKA | Loyalty Economics & Value Transformation and BBVA en Perú. David Tirado holds a 2022 - 2024 Master in Innovation for Enterprise Development in Innovación de productos y servicios @ Tecnológico de Monterrey. David Tirado has 2 emails on RocketReach.
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