If you need more lookups,
subscriptions start at $34 USD/month.
David Thorpe Location
London, England, GB
David Thorpe Work
Senior Director of Customer Success and Transformation @ (November 2025 - Present)
Director of Customer Service, Store Support and Workforce Optimisation @ (June 2023 - November 2025)
Vice President of Customer Care @ (January 2022 - June 2023)
Head Of Customer Service and Banking Operations @ (March 2019 - January 2022)
Head of Contact Centre Operations @ (March 2017 - March 2019)
Head of Global Customer Service Operations @ (January 2011 - February 2017)
Head of Contact Centre @ (November 2007 - April 2010)
David Thorpe Education
Downham Market Sixth Form College
(English Language and Literature, Literature, English Language)
1989-1991
Downham Market High School
David Thorpe Skills
Employee Training
Change Management
Call Center
Performance Management
Customer Experience
Outsourcing
Service Delivery
Business Transformation
Team Management
Service Improvement
Contact Centers
Telecommunications
Team Leadership
Call Centers
Training
Customer Service
CRM
Strategy
Management
Leadership
Project Management
Stakeholder Management
Customer Satisfaction
Analysis
Consulting
Mobile Devices
Customer Retention
Business Strategy
People Management
SLA
Negotiation
Forecasting
Recruiting
Project Planning
Business Analysis
Business Process Improvement
VoIP
Employee Engagement
Process Improvement
Mentoring
Coaching
Resource Management
Problem Solving
Executive Management
Account Management
Sales
Business Development
Sales Management
Operations Management
Networking
Microsoft Excel
Microsoft Office
David Thorpe Summary
David Thorpe, based in London, England, GB, is currently a Senior Director of Customer Success and Transformation at Ledger. David Thorpe brings experience from previous roles at Townhouse, Sweaty Betty, Tandem Bank and ASOS.com. David Thorpe holds a 1989 - 1991 Downham Market Sixth Form College. With a robust skill set that includes Employee Training, Change Management, Call Center, Performance Management, Customer Experience and more. David Thorpe has 2 emails on RocketReach.
Looking for a different David Thorpe?
Find contact details for 700 million professionals.