2021 -
2024 Head of Operational Resource Planning and Support @
2017 -
2021 Head of Operations - Darlington @
2016 -
2017 Head of Product and Service Management @
2015 -
2016 Interim Head of Processing Services and Head of Product and Service Management @
2014 -
2015 Head of Product and Service Management @
2013 -
2014 Business Implementation Manager @
2006 -
2013 Head of Customer Services @
2004 -
2006 eBusiness Manager @
2002 -
2004 Project Manager @
2000 -
2002 Senior Project Manager @
1987 -
1999 Software Development Manager @
David Thomson Education
Glasgow Caledonian University
Bachelor's degree (Computer Information Systems)
1983
-
1987
David Thomson Skills
Business Strategy Formulation
Stakeholder Management
Contact Centers
Business Transformation
Change Management
Service Delivery
Project Delivery
Performance Management
Outsourcing
Process Improvement
Analysis
Employee Engagement
Customer Satisfaction
Public Sector
Governance
Business Process Improvement
Call Centers
Resource Management
Programme Delivery
Business Strategy
David Thomson Summary
David Thomson, based in Glasgow, GB, is currently a Head of Operational Readiness at Student Loans Company. David Thomson brings experience from previous roles at Student Loans Company. David Thomson holds a 1983 - 1987 Bachelor's degree in Computer Information Systems @ Glasgow Caledonian University. With a robust skill set that includes Business Strategy Formulation, Stakeholder Management, Contact Centers, Business Transformation, Change Management and more. David Thomson has 2 emails on RocketReach.
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