David Szoke Email & Phone Number
SOC Support Manager @ Huntress
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David Szoke Location
- Salt Lake City, UT, US
David Szoke Work
- SOC Support Manager @ (October 2025 - Present)
- Sr. Manager of Technical Support @ (January 2013 - January 2024)
- Customer Support Manager @ (January 2011 - January 2013)
- Director of Support @ (January 2011 - January 2011)
- Director of Technical Support and NOC @ (January 2008 - January 2011)
- Sr. Technical Support Representative @ (January 2008 - January 2008)
- IT Manager and System Administrator @ (January 2005 - January 2008)
- Senior IS Technician @ (January 2002 - January 2005)
David Szoke Education
- Brigham Young University
BS (Information Systems)
- Brigham Young University - Idaho
AAS (General)
David Szoke Skills
- Active Directory
- Automation
- Business Objects
- Business Systems Implementation
- CRM
- Call Center
- Call Centers
- Call center mangement
- Capacity Planning
- Change Control
- Change control management
- Client Issue Resolution
- Cloud Computing
- Communication
- Computer Hardware
- Computer Hardware Troubleshooting
- Continuous Improvement
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Advocacy
- Customer Experience
- Customer Satisfaction
- Customer Success
- Cybersecurity
- Data Center
- Data center operations
- Data-driven Decision Making
- Desktop Application Support
- Employee Learning & Development
- Enterprise Software
- Enterprise software support
- Feedback Management
- Global Support Operations
- Global Teams
- Hardware
- Help Desk Implementation
- Help Desk Management
- Help Desk Support
- IT Infrastructure Management
- IT Projects
- IT Service Delivery
- IT Service Management
- IT Strategy
- ITIL Service Strategy
- Incident Management
- Information Technology
- KPI Implementation
- Key Performance Indicators
- Leadership
- Leading Positive Change
- Linux
- Linux and Unix
- Managed Services
- Management
- Microsoft PowerPoint
- Mission critical production support
- MySQL
- Network Operations Center (NOC)
- Network Security
- Networking
- Operating Systems
- Operational Efficiency
- Organizational Culture
- Performance Management
- Performance Metrics
- Performance Optimization
- Performance Tuning
- Process Improvement
- Project Management
- Relationship Building
- SaaS
- Salesforce.com
- Salesforce.com implementation
- Scaling organizations
- Servers
- Service Desk
- Service Standards
- Software Documentation
- Software Support
- Strategy Implementation
- Support Management
- Support Operations
- Support Strategy
- System Administration
- Team Leadership
- Team Management
- Technical Services
- Technical Support
- Technical support management
- Telecommunications
- Ticketing Systems
- Troubleshooting
- VPN
- Vendor Management
- Vendor Relations
- Virtual Teams
- Windows Domain
- Zendesk
- Windows
- Security
- VoIP
- Windows Server
- Teamwork
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Engineering
- Product Support
- Features
- Mission Critical
- Business Systems
- Customer Relationship Management
David Szoke Summary
- David Szoke, based in Salt Lake City, UT, US, is currently a SOC Support Manager at Huntress. David Szoke brings experience from previous roles at Proofpoint, Fusion-io, Instructure, Inc. and Echopass. David Szoke holds a BS in Information Systems @ Brigham Young University. With a robust skill set that includes Active Directory, Automation, Business Objects, Business Systems Implementation, CRM and more. David Szoke has 1 emails and 4 mobile phone numbers on RocketReach.
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