David Sullivan Email & Phone Number
End User Support Technician @ Fidelity TalentSource
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David Sullivan Location
- Hingham, MA, US
David Sullivan Work
- End User Support Technician @ (July 2024 - Present)
- Desktop Technician @ Wilmington Public Schools (June 2022 - June 2024)
- Assistant Manager for Member Care @ (September 2019 - March 2021)
- Technical Support Team Lead @ (November 2015 - September 2019)
- Call Center Sales Representative @ (August 2014 - October 2015)
- Team Leader - American Express Platinum and Centurion Concierge @ (April 2000 - June 2014)
David Sullivan Education
- Mount Ida College
Bachelor's degree (Liberal Arts and Sciences/Liberal Studies)
1983-1988 - Mount Ida College
Bachelor of Liberal Studies (Communications)
David Sullivan Skills
- Account Management
- Artificial Intelligence (AI)
- Business Intelligence (BI)
- Business Strategy
- CRM
- Call Center
- Call Centers
- Coaching
- Communication
- Computer Hardware Troubleshooting
- Computer Maintenance
- Computer Networking
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer-focused Service
- Data Analysis
- Data Management
- Data Visualization
- Diversity & Inclusion
- E-Learning
- Event Management
- Event Planning
- Exceeding Customer Expectations
- Human Resources
- ITIL
- Large Language Models (LLM)
- Leadership
- Leadership Development
- Management
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- OS X
- Office 365
- Operating System Administration
- Organizational Culture
- Outlook
- Pivot Tables
- Process Improvement
- Process Scheduler
- Project Management
- Public Speaking
- Remote Troubleshooting
- Remote User Support
- Social Media
- Social Media Marketing
- Social Networking
- Spreadsheets
- Strategic Planning
- Team Building
- Team Leadership
- Teamwork
- Time Management
- Training
- Troubleshooting
- Vendor Management
- triage
- E Learning
David Sullivan Summary
- David Sullivan, based in Hingham, MA, US, is currently a End User Support Technician at Fidelity TalentSource. David Sullivan brings experience from previous roles at Wilmington Public Schools, Ametros, NWN Corporation and Verizon. David Sullivan holds a 1983 - 1988 Bachelor's degree in Liberal Arts and Sciences/Liberal Studies @ Mount Ida College. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Business Intelligence (BI), Business Strategy, CRM and more. David Sullivan has 2 emails and 3 mobile phone numbers on RocketReach.
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