David Shake Email & Phone Number
Director, ServiceNow PMO - North America @ Crossfuze
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David Shake Location
- Milwaukee, WI, US
David Shake Work
- 2025 - now Director, ServiceNow PMO - North America @
- 2025 - now Vice President of Brand and Sales @ Kenosha Knights Hockey
- 2024 - 2025 Delivery Manager, ServiceNow PMO @
- 2022 - 2024 Client Lead @
- 2022 - 2022 Sr. Manager - Service Delivery @
- 2021 - 2022 Service Delivery Manager - Turnkey Lead @
- 2020 - 2021 Service Delivery Manager @
- 2018 - 2020 Service Delivery and Process Improvement Manager @
- 2017 - 2020 Service Delivery Manager @
- 2014 - 2017 Account Operations Manager @
- 2013 - 2013 Sales Intern @
- 2014 - 2014 Account General Manager @
- 2013 - 2014 Service and Solutions Executive @
David Shake Education
- Robert Morris University - Illinois
Bachelor of Business Administration (B.B.A.) (Business Administration and Management)
2011 - 2014
David Shake Skills
- Customer Experience
- Constructive Feedback
- Customer Engagement
- Customer Success
- People Management
- Software as a Service (SaaS)
- Project Management
- Time Management
- Critical Thinking
- Organization & prioritization skills
- Self-driven
- People Skills
- Team Leadership
- Analytical Skills
- Customer Satisfaction
- Teamwork
- Coaching
- Cold Calling
- Achieve Results
- Operations Management
- Discipline
- Persistence
- Team-oriented
- Team Management
- Process Improvement
- Adaptability
- Manage Client Relationships
- Contract Management
- Business Process Improvement
- Business Strategy
- ITIL
- ITIL Service Delivery
- ITIL Process
- Customer Relationship Management (CRM)
- Leadership
- Management
- Customer Service
- Strategic Planning
- Continuous Process Improvement
- Account Management
- Team Building
- Service Delivery
- Service Delivery Management
- Vendor Management
- Third Party Vendor Management
- Strategy
- Public Speaking
- ServiceNow
David Shake Summary
- David Shake, based in Milwaukee, WI, US, is currently a Director, ServiceNow PMO - North America at Crossfuze. David Shake brings experience from previous roles at Kenosha Knights Hockey, Crossfuze and Cognizant. David Shake holds a 2011 - 2014 Bachelor of Business Administration (B.B.A.) in Business Administration and Management @ Robert Morris University - Illinois. With a robust skill set that includes Customer Experience, Constructive Feedback, Customer Engagement, Customer Success, People Management and more. David Shake has 2 emails and 1 mobile phone numbers on RocketReach.
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