David Sedillo Email & Phone Number
Principal Systems Experience Manager - Team of Experts Strategy @ T-Mobile
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David Sedillo Location
- Albuquerque, NM, US
David Sedillo Work
- Principal Systems Experience Manager - Team of Experts Strategy @ (January 2020 - Present)
- Principal Systems Experience Manager - Frontline Systems Experience @ (November 2018 - January 2020)
- Sr. Manager-Customer Experience @ (March 2016 - November 2018)
- Sr. Manager, Customer Delivery @ (November 2011 - March 2016)
- Manager, Customer Delivery Systems Support @ (November 2008 - November 2011)
- Sr. Analyst, Customer Delivery @ (March 2005 - November 2008)
- Business Process Analyst II @ (April 2003 - March 2005)
- Retention Process Analyst @ (December 1999 - March 2003)
- Technical Care Representative @ (January 1999 - December 1999)
- Sr. Fabrication Operator @ (July 1995 - September 1998)
David Sedillo Education
- Purdue Global
Bachelor of Science - BS (Finance)
2019-2022 - University of Colorado Denver
Certificate (Business Analysis)
2007-2007 - Central New Mexico Community College
Associate of Arts - AA (Liberal Arts)
1992-1998
David Sedillo Skills
- Cross-functional Team Leadership
- Call Centers
- Program Management
- Process Improvement
- Customer Experience
- Business Process
- Customer Satisfaction
- Analysis
- Customer Retention
- Troubleshooting
- Customer Service
- Networking
- Wireless
- Telecommunications
- Billing Systems
- Business Analysis
- Business Process Improvement
- Call Center
- Contact Centers
- Integration
- IVR
- Leadership
- Mobile Devices
- Mobile Technology
- Management
- Cross Functional Team Leadership
- Business Development
- SQL
- Sales
David Sedillo Summary
- David Sedillo, based in Albuquerque, NM, US, is currently a Principal Systems Experience Manager - Team of Experts Strategy at T-Mobile. David Sedillo brings experience from previous roles at T-Mobile. David Sedillo holds a 2019 - 2022 Bachelor of Science - BS in Finance @ Purdue Global. With a robust skill set that includes Cross-functional Team Leadership, Call Centers, Program Management, Process Improvement, Customer Experience and more. David Sedillo has 4 emails and 1 mobile phone numbers on RocketReach.
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