David Sedillo Email & Phone Number
Principal Systems Experience Manager - Team of Experts Strategy @ T-Mobile
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David Sedillo Location
- Albuquerque, NM, US
David Sedillo Work
- 2020 -now Principal Systems Experience Manager - Team of Experts Strategy @
- 2018 -2020 Principal Systems Experience Manager - Frontline Systems Experience @
- 2016 -2018 Sr. Manager-Customer Experience @
- 2011 -2016 Sr. Manager, Customer Delivery @
- 2008 -2011 Manager, Customer Delivery Systems Support @
- 2005 -2008 Sr. Analyst, Customer Delivery @
- 2003 -2005 Business Process Analyst II @
- 1999 -2003 Retention Process Analyst @
- 1999 -1999 Technical Care Representative @
- 1995 -1998 Sr. Fabrication Operator @
David Sedillo Education
- Purdue University Global
Bachelor of Science - BS (Finance)
2019-2022 - University of Colorado Denver
Certificate (Business Analysis)
2007-2007 - Central New Mexico Community College
Associate of Arts - AA (Liberal Arts)
1992-1998
David Sedillo Skills
- Cross-functional Team Leadership
- Call Centers
- Program Management
- Process Improvement
- Customer Experience
- Business Process
- Customer Satisfaction
- Analysis
- Customer Retention
- Troubleshooting
- Customer Service
- Networking
- Wireless
- Telecommunications
- Billing Systems
- Business Analysis
- Business Process Improvement
- Call Center
- Contact Centers
- Integration
- IVR
- Leadership
- Mobile Devices
- Mobile Technology
- Management
- Cross Functional Team Leadership
- Business Development
- SQL
- Sales
David Sedillo Summary
- David Sedillo, based in Albuquerque, NM, US, is currently a Principal Systems Experience Manager - Team of Experts Strategy at T-Mobile. David Sedillo brings experience from previous roles at T-Mobile and T-Mobile USA. David Sedillo holds a 2019 - 2022 Bachelor of Science - BS in Finance @ Purdue University Global. With a robust skill set that includes Cross-functional Team Leadership, Call Centers, Program Management, Process Improvement, Customer Experience and more. David Sedillo has 4 emails and 1 mobile phone numbers on RocketReach.
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