David Ruvalcaba Email
CRM Delivery Cust Svc Team Leader @ IBM
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David Ruvalcaba Location
- Guadalajara, Jal., MX
David Ruvalcaba Work
- CRM Delivery Cust Svc Team Leader @ (January 2023 - Present)
- Representante de servicio al cliente @ (February 2021 - June 2023)
- business developer executive @ (October 2019 - December 2020)
- Customer Service Advocate @ (February 2019 - August 2019)
David Ruvalcaba Education
- Centro de Enseñanza Técnica Industrial
Bachelor of Technology - BTech (Machine Tool Technology/Machinist)
2012-2017
David Ruvalcaba Skills
- Análisis de negocio
- Análisis de requisitos
- Asesoramiento y orientación
- Atención al cliente
- Capacidad de análisis
- Ciencias de la computación
- Coaching
- Competencia intercultural
- Compromiso de los clientes
- Comunicación
- Customer Experience
- Customer Relationship Management (CRM)
- Excelencia de procesos
- Fomento de resultados
- Formación
- Indicadores clave de desempeño
- Liderazgo de equipos
- Metodologías ágiles
- People Management
- Resolución de incidencias
- Resolución de problemas
- Satisfacción del cliente
- Servicio de atención al cliente
- Team Building
- Team Leadership
- Toma de decisiones
David Ruvalcaba Summary
- David Ruvalcaba, based in Guadalajara, Jal., MX, is currently a CRM Delivery Cust Svc Team Leader at IBM. David Ruvalcaba brings experience from previous roles at IBM, Inventive SMi and AT&T. David Ruvalcaba holds a 2012 - 2017 Bachelor of Technology - BTech in Machine Tool Technology/Machinist @ Centro de Enseñanza Técnica Industrial. With a robust skill set that includes Análisis de negocio, Análisis de requisitos, Asesoramiento y orientación, Atención al cliente, Capacidad de análisis and more. David Ruvalcaba has 1 emails on RocketReach.
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