Technical Support Engineer @ (January 2020 - November 2021)
Technical Support Engineer @ (October 2017 - January 2020)
Escalation Engineer @ (July 2014 - October 2017)
Technical Support Engineer @ Twinstrata (August 2013 - July 2014)
Technical Support Engineer @ Mobile Messenger (February 2007 - July 2013)
NOC Technician and NOC Team Lead and Technical Support Engineer @ Mobile Messenger inc. (January 2007 - July 2013)
Test Technician @ (January 2004 - January 2007)
SS7 Network Support Technician @ SCHLUMBERGERSEMA (January 1999 - January 2003)
David Ruiz Education
Wentworth Institute of Technology
MA
Certificate Electronic Maintenance Technology
UNIVERSITY of MASSACHUSETTS
Bachelor of Science (Computer Science)
David Ruiz Skills
Call Center Development
Cloud Computing
Communication
Customer Relationship Management (CRM)
Customer Service
Customer Support
Databases
Diagnose
Engineering Documentation
Internal Customers
Interpersonal Skills
Linux
Mobile Devices
Network Administration
Networking
Operating Systems
Performance Reviews
Problem Solving
Salesforce.com
Service Desk
Solaris
Supervisory Skills
TCP/IP
Technical Documentation
Technical Support
Telecommunications
Telephony
Testing
Troubleshooting
Unix
VMware
Workload Prioritization
David Ruiz Summary
David Ruiz, based in Milton, MA, US, is currently a Technical Operations Manager at Massachusetts Water Resources Authority. David Ruiz brings experience from previous roles at LenelS2, Stratus Technologies, EMC and Twinstrata. David Ruiz holds a MA @ Wentworth Institute of Technology. With a robust skill set that includes Call Center Development, Cloud Computing, Communication, Customer Relationship Management (CRM), Customer Service and more. David Ruiz has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different David Ruiz?
Find contact details for 700 million professionals.
Search
Top Massachusetts Water Resources Authority Employees