David Riley Email
Director of Customer Experience @ emh group
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David Riley Location
- United Kingdom
David Riley Work
- Director of Customer Experience @ (June 2024 - Present)
- Head of Customer and Communities @ (December 2021 - June 2024)
- Delivery Driver - Customer Services Team Member @ (November 2021 - December 2021)
- Customer Engagement Consultant and Interim Head of Customer Experience @ (January 2020 - October 2021)
- Director of Customer Experience @ (August 2017 - October 2019)
- Interim Head of Telephone Banking Transformation @ Future Williams & Glyn, RBS E&W (October 2016 - July 2017)
- Interim Head of Customer Remediation @ Future Williams & Glyn, RBS England & Wales (September 2015 - October 2016)
- Interim Head of Customer Experience @ Consultant, Future Williams & Glyn, RBS England & Wales (October 2014 - September 2015)
- Customer Remediation Operations Manager @ (March 2014 - October 2014)
- Customer Service and Risk Manager @ (June 2013 - March 2014)
David Riley Education
- University of Cambridge
Master of Arts (M.A.) (Economics)
1984-1987
David Riley Skills
- Relationship Management
- Customer Experience
- Retail Banking
- Banking
- Stakeholder Management
- Change Management
- Management
- Business Process Improvement
- Governance
- Risk Management
- Project Delivery
- Business Analysis
- Financial Risk
- Strategy
David Riley Summary
- David Riley, based in United Kingdom, is currently a Director of Customer Experience at emh group. David Riley brings experience from previous roles at Trent & Dove Housing Ltd, Ocado Group, Livv Housing Group and Catalyst Housing Group. David Riley holds a 1984 - 1987 Master of Arts (M.A.) in Economics @ University of Cambridge. With a robust skill set that includes Relationship Management, Customer Experience, Retail Banking, Banking, Stakeholder Management and more.
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Top emh group Employees
Chris Ellison
Consultant Director of Communities
Great Dunmow, GB
Pritti Allen
Head of Communications
Coalville, GB
Jan Paterson
Head of Regulatory Compliance
Shrewsbury, GB
Kate Henderson
Director of Strategy and Research
Liverpool, GB
Sarah Clark
Director Of Sales Marketing
Meriden, GB
Beth Phillips
Finance Director
Burton upon Trent, GB
Tim Wade
Development Director - Delivery
United Kingdom
Shaun Peachey
HR People Officer
Derby, GB
Michael Simpson
Head of Procurement
Leicester, GB
Victoria Robb
Director of New Business
Swadlincote, GB
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