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David Redell Location
Bend, OR, US
David Redell Work
Assistant Director of Campus Operations @ (September 2024 - Present)
Campus Operations Manager @ (January 2023 - September 2024)
Site Director @ (December 2018 - October 2021)
Director, Site Operations @ Convergys (May 2016 - January 2018)
Senior Operations Manager @ Convergys (February 2008 - May 2016)
Customer Service and Billing Manager @ Neal Jones Food Company (March 2005 - February 2008)
Operations Manager @ (October 2003 - February 2005)
Various @ Stream Global Services (May 1995 - July 2003)
Program Researcher @ (October 1992 - May 1993)
David Redell Education
Oregon State University
Bachelor of Science - BS (Communication and Economics)
1988-1992
David Redell Skills
Presentation Skills
Business Process Outsourcing (BPO)
Contact Center Operations
Communication
Leadership
Client Services
People Development
Call Center Administration
Employee Engagement
Coaching
Project Management
Business Relationship Management
Contact Center Management
Business Development
People Management
Employee Training
Data Analysis
Account Management
Analytical Skills
Business Analysis
Financial Analysis
Team Leadership
Customer Service
Customer Satisfaction
Call Center
Performance Management
Operations Management
Customer Experience
Service Delivery
Contact Centers
Process Improvement
Business Process Improvement
Call Centers
Employee Relations
CRM
Outsourcing
Recruiting
Workforce Management
Customer Service Management
Call Center Development
Management
Strategy
Vendor Management
Quality Assurance
Technical Support
Training
Team Management
Team Building
Customer Retention
Customer Relationship Management (CRM)
David Redell Summary
David Redell, based in Bend, OR, US, is currently a Assistant Director of Campus Operations at Oregon State University-Cascades. David Redell brings experience from previous roles at Oregon State University-Cascades, ibex and Convergys. David Redell holds a 1988 - 1992 Bachelor of Science - BS in Communication and Economics @ Oregon State University. With a robust skill set that includes Presentation Skills, Business Process Outsourcing (BPO), Contact Center Operations, Communication, Leadership and more. David Redell has 2 emails and 2 mobile phone numbers on RocketReach.
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