David Raia Location

Aurora, IL, US

David Raia Work

  • 2011 - now  Senior Research Analyst @ BenchmarkPortal
  • 2011 - now  Partner @ Contact Center 411
  • 2009 - 2010 Proprietor @ TimeWise Consultants
  • 1995 - 2009 Senior Principal @ eLoyalty, a TeleTech Company
  • 1995 - 2009 Senior Principal @ eLoyalty (spinoff of Technology Solutions Company)
  • 1995 - 2000 Principal @ Technology Solutions Company

David Raia Education

  • Loyola University Chicago

David Raia Skills

  • Customer Experience
  • Call Center
  • IVR
  • Contact Centers
  • Program Management
  • Telecommunications
  • Outsourcing
  • Integration
  • Business Process Improvement
  • CRM

David Raia Summary

David Raia, based in Aurora, IL, US, is currently a Senior Research Analyst at Benchmark Portal. David Raia brings experience from previous roles at Contact Center 411, TimeWise Consultants, eLoyalty and eLoyalty (spinoff of Technology Solutions Company). David Raia holds a Loyola University Chicago. With a robust skill set that includes Customer Experience, Call Center, IVR, Contact Centers, Program Management and more. David Raia has 2 emails and 1 mobile phone numbers on RocketReach.

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