David Raia Email & Phone Number
Senior Research Analyst @ BenchmarkPortal
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David Raia Location
- Aurora, IL, US
David Raia Work
- 2011 -now Senior Research Analyst @
- 2011 -now Partner @ Contact Center 411
- 2009 -2010 Proprietor @ TimeWise Consultants
- 1995 -2009 Senior Principal @
- 1995 -2009 Senior Principal @ eLoyalty (spinoff of Technology Solutions Company)
- 1995 -2000 Principal @ Technology Solutions Company
David Raia Education
- Loyola University Chicago
David Raia Skills
- Customer Experience
- Call Center
- IVR
- Contact Centers
- Program Management
- Telecommunications
- Outsourcing
- Integration
- Business Process Improvement
- CRM
- Workforce Management
- Management
- Performance Improvement
- Management Consulting
- IT Strategy
- Business Intelligence
- Customer Satisfaction
- Process Improvement
- Professional Services
- Business Case
- Consulting
- Performance Measurement
- Business Transformation
- Strategic Partnerships
- SDLC
- Executive Management
- Sales
- Start Ups
- Business Process Re Engineering
- Business Analysis
- Business Development
- Vendor Management
- Team Leadership
- Strategy
- Operations Management
- Project Portfolio Management
- Business Process
- Cross Functional Team Leadership
- Change Management
- Product Management
- Enterprise Software
- SaaS
- Business Strategy
- Process Engineering
- Analytics
- Pre Sales
- Call Centers
- Cloud Computing
- Analysis
- Performance Management
David Raia Summary
- David Raia, based in Aurora, IL, US, is currently a Senior Research Analyst at Benchmark Portal. David Raia brings experience from previous roles at Contact Center 411, TimeWise Consultants, eLoyalty and eLoyalty (spinoff of Technology Solutions Company). David Raia holds a Loyola University Chicago. With a robust skill set that includes Customer Experience, Call Center, IVR, Contact Centers, Program Management and more. David Raia has 2 emails on RocketReach.
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