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David Pyle Location
Chapel Hill, NC, US
David Pyle Work
Escalation Engineer @ (July 2026 - Present)
Technical Support Engineer @ (January 2025 - July 2026)
Senior Technical Support Engineer, Cloud Engineering @ (November 2020 - January 2025)
Technical Support Engineer and Tier 3 Engineer @ (June 2004 - November 2020)
Marketing Researcher @ (January 2004 - April 2004)
Associate Client Executive Intern @ (May 2003 - August 2003)
David Pyle Education
University of Michigan
Bachelors of General Studies (Marketing, Politcal Science, and History)
2000-2004
David Pyle Skills
Microsoft Excel
Active Directory
Networking
Service Delivery
Customer Experience
Cloud Computing
Incident Management
Project Management
Microsoft Office
Troubleshooting
Business-to-Business (B2B)
Customer Support
Technical Support
Technical Understanding
Service-Level Agreements (SLA)
Professional Services Industries
Customer Satisfaction (CSAT)
Customer Satisfaction
Communication
Telecommunications
VoIP
Cross-functional Team Leadership
Vendor Management
Integration
Call Centers
IP
SIP
Unified Communications
IVR
Telephony
TCP/IP
ISDN
Avaya
CTI
Internet Protocol (IP)
Managed Services
Contact Centers
Voice over IP (VoIP)
Avaya Products
Session Initiation Protocol (SIP)
Internet Protocol Suite (TCP/IP)
David Pyle Summary
David Pyle, based in Chapel Hill, NC, US, is currently a Escalation Engineer at AlgoSec. David Pyle brings experience from previous roles at AlgoSec, Avaya and University of Michigan. David Pyle holds a 2000 - 2004 Bachelors of General Studies in Marketing, Politcal Science, and History @ University of Michigan. With a robust skill set that includes Microsoft Excel, Active Directory, Networking, Service Delivery, Customer Experience and more. David Pyle has 2 emails and 2 mobile phone numbers on RocketReach.
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