David Purba Email
Customer Engagement Manager @ PT Berca Hardayaperkasa
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David Purba Location
- Jakarta, Indonesia
David Purba Work
- 2018 -now Customer Engagement Manager @
- 2016 -2018 Customer Retention Section Head @
- 2015 -2016 Customer Care Asst.Manager @
- 2014 -2015 RETAIL MARKETING TEAM LEADER - SUPERVISOR @
- 2009 -2014 CRM-Complaint Resolution @
- 2006 -2009 CRM - Billing Production @
- 2005 -2006 CRM - Customer Relation Officer @
- 2003 -2005 Inbound Contact Center @
- 1998 -2002 HK and F and B Attendant @
- 1996 -1996 Banquette Waiter @ Sari Pan Pacific Hotel
David Purba Education
- SMIP Mahadhika
(Akomodasi Perhotelan)
1995-1998 - STIE DR.Moechtar Talib
S1 (Akutansi)
2006
David Purba Skills
- Microsoft Office
- Complaint Investigations
- Customer Retention
- PowerPoint
- Reporting & Analysis
- Data Analysis
- Accounting
- Business Development
- Customer Service
- CRM
- Food & Beverage
- Rooms Division Management
- Banquet Operations
- Fine Dining
- Billing Process
- Service Quality
- PL/SQL
- Digital Marketing
- Market Analysis
- Customer Experience
- Contract and Agreement
- Strategic Negotiations
- Internal Audit
- Reporting And Analysis
- Food and Beverage
David Purba Summary
- David Purba, based in Jakarta, Indonesia, is currently a Customer Engagement Manager at Berca Hardaya Perkasa. David Purba brings experience from previous roles at PT MNC Kabel Mediacom, PT Putraduta Buanasentosa ( INDOARSIP ) and PT. Bakrie Telecom Tbk. David Purba holds a 1995 - 1998 SMIP Mahadhika. With a robust skill set that includes Microsoft Office, Complaint Investigations, Customer Retention, PowerPoint, Reporting & Analysis and more. David Purba has 1 emails on RocketReach.
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