2021 -
2022 Manager, Customer Care, Digital Banking @
2015 -
2018 Manager, Platinum Services and Client Satisfaction @
2014 -
2015 Supervisor, Client Services @
2013 -
2014 Team Lead, Client Services @
2012 -
2013 Client Services Specialist @
2011 -
2012 Wealth Management Officer @
David Phong Education
Ryerson University
Bachelor of Commerce (B.Com.)
2005
-
2009
David Phong Skills
Salesforce.com
Organizational Leadership
Leadership Development
Sales Management
Business Strategy
Business Process Improvement
Genesys
Reporting & Analysis
Project Implementation
Project Management
Financial Analysis
Customer Service
Customer Relationship Management (CRM)
Customer Insight
Customer Retention
Customer Engagement
Customer Satisfaction
Search Engine Optimization (SEO)
Web Analytics
Content Marketing
Digital Marketing
Email Marketing
Mobile Marketing
Brand Management
Google Analytics
Small Business Marketing
Lead Generation
Marketing
Data Analysis
Data Analytics
Data Visualization
Social Media Marketing
Customer Experience
Process Improvement
Strategy
Analytical Skills
Business Analysis
Investments
Microsoft Word
SQL
Sales
Strategic Planning
David Phong Summary
David Phong, based in Toronto, ON, CA, is currently a Technical Solutions Manager at Eq Bank. David Phong brings experience from previous roles at Eq Bank and Questrade Financial Group. David Phong holds a 2005 - 2009 Bachelor of Commerce (B.Com.) @ Ryerson University. With a robust skill set that includes Salesforce.com, Organizational Leadership, Leadership Development, Sales Management, Business Strategy and more. David Phong has 1 emails on RocketReach.
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