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David Oke Location
Boston, MA, US
David Oke Work
IT Service Desk Manager @ (April 2022 - Present)
Help Desk Manager @ (June 2018 - March 2022)
Lead Technician @ (April 2016 - June 2018)
Lead Desktop Engineer @ (August 2015 - March 2016)
IT Technician @ (November 2014 - August 2015)
IT Technician @ (April 2014 - November 2014)
Specialist - Training, Land, and Ammo, Integrated Family of Test Equipment Operator and Maintainer @ (January 2007 - January 2011)
David Oke Education
Northeastern University
Political Science (Information Technology)
2011-2015
David Oke Skills
Analysis
Asset Management
Customer Service
Customer Support
Editing
Event Planning
ITIL
ITIL Process Implementation
Information Systems
Information Technology
JIRA
Leadership
Lean Six Sigma
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Network Administration
Networking
Office 365
PowerPoint
Private Sector
Problem Solving
Procedural Documentation
Process Improvement
Public Sector
Public Speaking
Research
Service Desk
Service Quality
Service-Level Agreements (SLA)
ServiceNow
Social Media
Social Networking
Supervisory Skills
Team Building
Team Leadership
Technical Support
Technology Services
Ticketing Systems
Time Management
Train Employees
Training
Troubleshooting
Veterans
Windows
Written Communication
Service Level Agreements Sla
Service Level Agreements
David Oke Summary
David Oke, based in Boston, MA, US, is currently a IT Service Desk Manager at CarGurus. David Oke brings experience from previous roles at Commonwealth of Massachusetts, Aberdeen Standard Investments, John Hancock Financial Services and State Street. David Oke holds a 2011 - 2015 Political Science in Information Technology @ Northeastern University. With a robust skill set that includes Analysis, Asset Management, Customer Service, Customer Support, Editing and more. David Oke has 6 emails and 5 mobile phone numbers on RocketReach.
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