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David Ng Location
Brunei
David Ng Work
2017 -now Head of Digital Solutions @
2011 -now Contact Centre Manager @
2007 -2010 Call Center Manager @ PMK Support Services @ 24/7 Assist
David Ng Education
Queensland University of Technology 2001-2003
Informatics Singapore
Diploma in Information Technology (Information Technology)
1999-2001
David Ng Skills
Customer Experience
Fraud Detection
Information Technology
Banking
Social Media
Stakeholder Management
Credit Cards
Call Center
Sales
Complaint Management
Customer Satisfaction
Business Analysis
Market Research
Negotiation
Vendor Management
Team Leadership
Strategy
Telemarketing
Predictive Dialers
IVR
Operations Management
Contact Centers
Complaint Investigations
Risk Management
Microsoft Excel
Business Process
Product Management
Customer Service
Social Media Marketing
Outsourcing Management
Call Center Development
Inbound Marketing
Project Management
Outsourcing
Retail Banking
Debit Cards
Call Centers
Customer Service Operations
Internet Banking
Logistics Management
Research
Microsoft Word
Public Speaking
Marketing
Leadership
David Ng Summary
David Ng, based in Brunei, is currently a Head of Digital Solutions at BIBD Bank Islam Brunei Darussalam. David Ng brings experience from previous roles at Bank Islam Brunei Darussalam Berhad and PMK Support Services @ 24/7 Assist. David Ng holds a 2001 - 2003 Queensland University of Technology. With a robust skill set that includes Customer Experience, Fraud Detection, Information Technology, Banking, Social Media and more. David Ng has 2 emails on RocketReach.
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