David Needham Email & Phone Number
Head of Global Customer Experience @ Checkit
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David Needham Location
- Spencers Wood, GB
David Needham Work
- 2026 -now Head of Global Customer Experience @
- 2025 -2026 Head of Customer Support @
- 2023 -2024 Vice President Global Customer Delivery - Services, Support and Technical Customer Success @
- 2021 -2023 Vice President Global Customer Success, Services and Support @
- 2018 -2021 Director, Global Technical Services - Customer Success and Services @
- 2015 -2017 Manager, Global Customer Success Team @
- 2011 -2015 Senior Technical Customer Success Manager @
- 2010 -2011 Technical Customer Success Manager @
- 2008 -2010 Cloud Project Manager @
- 2007 -2008 Technical Support Specialist @
- 2007 -2007 Technical Support Analyst - Premier Customers @
David Needham Education
- Cranfield School of Management
Cranfield School of Management Centre for Customised Executive Development (RSA/EMC High Contributors Program)
2013-2013 - University of West London
BSc Information Systems (Information & Business Technology)
2003-2007
David Needham Skills
- RSA Security
- Manage Client Relationships
- Relationship Management
- Building Relationships
- Customer Service
- Customer Satisfaction
- Customer Oriented
- Project Management
- IT Service Management
- Technical Support
- Account Management
- Service Delivery
- Customer Support
- IT Service Delivery
- Long-term Customer Relationships
- Data Security
- Encryption
- IPV
- Fraud Prevention
- RSA SecurID
- RSA enVision
- SIEM
- PKI
- Identity Management
- CISSP
- ITIL v3 Foundations Certified
- ITIL
- PRINCE2
- NLP
- MCSE 2003
- Archer Certified Professional
- Online Fraud
- NetWitness
- Fraud Detection
- Credit Card Fraud
- Identity Verification
- Microsoft Technologies
- Windows
- Windows Server
- MCSA
- MCITP
- System Administration
- Cloud Security
- Linux
- Banking
- EMC Storage
- Cloud Computing
- Senior Manager
- Professional Services
- Cybersecurity
- Security
- Customer Retention
- Onboarding
- Software Implementation
- Software as a Service
- Customer Service Management
- Management
- Long Term Customer Relationships
- Customer Success
- Client Focus
- Global Client Management
- Customer Management
- Edr
- TAM
- Technical Consultation
David Needham Summary
- David Needham, based in Spencers Wood, GB, is currently a Head of Global Customer Experience at Checkit. David Needham brings experience from previous roles at Checkit, Sycurio, Panaseer and Cybereason. David Needham holds a 2013 - 2013 Cranfield School of Management Centre for Customised Executive Development in RSA/EMC High Contributors Program @ Cranfield School of Management. With a robust skill set that includes RSA Security, Manage Client Relationships, Relationship Management, Building Relationships, Customer Service and more. David Needham has 2 emails and 1 mobile phone numbers on RocketReach.
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