David Naylor Email & Phone Number
Founder and Product Director @ KAI Conversations
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David Naylor Location
- London, England, United Kingdom
David Naylor Work
- Founder and Product Director @ (September 2020 - Present)
- Founder @ (September 2017 - Present)
- Consulting Director and Director of Analytics and Solutions @ (May 2012 - August 2017)
- Head Of Professional Services @ (December 2010 - December 2011)
- General Manager Vodafone NZ and Account Director @ (June 2009 - November 2010)
- Director and Co-Founder @ Budd UK Limited (September 2001 - November 2009)
- Senior Principal @ eloyalty (January 1998 - January 2001)
- Principal Consultant @ (January 1995 - January 1998)
- Associate Lecturer and Author @ (January 1994 - January 1994)
David Naylor Education
- Loughborough University
Doctor of Philosophy - PhD
1990-1994 - University of Nottingham
BEng
1987-1990 - Bradford Grammar School 1977-1986
David Naylor Skills
- Account Management
- Analytics
- Artificial Intelligence
- Artificial Neural Networks
- B2B
- Business Analysis
- Business Intelligence
- Business Transformation
- Business-to-Business (B2B)
- CRM
- Call Centers
- Change Management
- Coaching
- Commercialization
- Contact Center Design
- Contact Centers
- Customer Analysis
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Service
- Financial Services
- Information Technology
- Machine Learning
- Managed Services
- Management
- Management Consulting
- Offshore Operations
- Operational Analysis
- Operational Efficiency
- Outsourcing
- Outsourcing Management
- Performance Benchmarking
- Program Management
- Project Management
- Retail
- Service Operations
- Social Media
- Speech Analytics
- Strategy
- Telco
- Telecommunications
- Text Analytics
- Voice of the Customer Analysis
- Workforce Planning
David Naylor Summary
- David Naylor, based in London, England, United Kingdom, is currently a Founder and Product Director at KAI Conversations Limited. David Naylor brings experience from previous roles at Humanotics, Ember Services and Salmat. David Naylor holds a 1990 - 1994 Doctor of Philosophy - PhD @ Loughborough University. With a robust skill set that includes Account Management, Analytics, Artificial Intelligence, Artificial Neural Networks, B2B and more. David Naylor has 3 emails and 1 mobile phone numbers on RocketReach.
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