David Murray Email & Phone Number
EVP Strategic Account Management @ TP
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David Murray Location
- Guildford, GB
David Murray Work
- EVP Strategic Account Management @ (January 2020 - Present)
- Vice President Strategic Accounts CEMEA @ (June 2013 - January 2020)
- Managing Director @ Contact Centre and Customer Management Professional (September 2011 - June 2013)
- Managing Director Strategic Delivery @ The Listening Company SERCO (February 2010 - September 2011)
- Managing Director Client Delivery @ The Listening Company (February 2002 - February 2010)
- Vice President Operations @ ICT Group (SYKES) (January 1999 - February 2002)
- Client Services Director @ (January 1997 - January 2002)
- Call Centre Manager @ Decisions /Sitel (January 1993 - January 1997)
David Murray Education
- Bournemouth University
Art (Photography)
1990-1993 - Arts University Bournemouth
PQE
1990-1993 - Pensby Secondary School for boys 1980-1986
David Murray Skills
- Program Design
- Contact Centre
- Contact Center Consulting
- Call Center
- Outsourcing
- Customer Relations
- Contact Center Management
- Customer Contact
- Customer Service
- Customer Lifecycle Management
- Customer Acquisition
- Customer Experience
- Program Management
- Service Levels
- Business Process Improvement
- Call Centre
- Contact Centers
- Start-ups
- People Development
- People Skills
- Operations Management
- Operational Excellence
- BPO
- CRM
- Call Centers
- Business Process
- Service Delivery
- Lead Generation
- Team Management
- Customer Satisfaction
- Sla
- Performance Management
- Telemarketing
- Telecommunications
- Recruiting
- Account Management
- Start Ups
- Training
- Customer Relationship Management Crm
- Inbound Marketing
David Murray Summary
- David Murray, based in Guildford, GB, is currently a EVP Strategic Account Management at Teleperformance. David Murray brings experience from previous roles at Teleperformance, Contact Centre and Customer Management Professional, The Listening Company SERCO and The Listening Company. David Murray holds a 1990 - 1993 Art in Photography @ Bournemouth University. With a robust skill set that includes Program Design, Contact Centre, Contact Center Consulting, Call Center, Outsourcing and more. David Murray has 1 mobile phone numbers on RocketReach.
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