David Moffatt Email & Phone Number
Senior Manager, Workforce Optimisation @ RAC WA
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David Moffatt Location
- Perth, WA, AU
David Moffatt Work
- Senior Manager, Workforce Optimisation @ (March 2026 - Present)
- Director Customer Experience @ (January 2023 - March 2026)
- Senior Manager Workforce Strategy | Human Capital | Consulting @ (February 2022 - January 2023)
- Senior Manager Workforce Management @ (February 2021 - February 2022)
- Senior Manager - Resource Planning and Workflow @ (March 2015 - January 2021)
- Group Resource Planning Manager @ (August 2011 - March 2015)
- Real Time Operations Manager @ (January 2010 - August 2011)
- Customer Service Manager @ (January 2008 - February 2010)
- Technical Support Team Leader @ (October 2007 - October 2008)
- Managing Partner @ Hospitality investments (January 2002 - June 2007)
David Moffatt Education
- MIT Sloan School of Management
Digital Strategy & Innovation
2017-2020 - Sheffield Hallam University
Business & Information Technology
1999-2003 - Bishop heber
Advanced Business Diploma (Business Administration and Management, General)
1996-1998
David Moffatt Skills
- Analytical Skills
- Application Development
- Budgeting
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Business Transformation
- Call Center
- Call Center Architecture
- Call Centers
- Change Management
- Communication
- Contact Center Transformation
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Service
- Cybersecurity
- Digital Strategy
- Digital Transformation
- ERP
- Financial Literacy
- General Management
- IT Enabled Business Transformation
- IT Service Management
- IVR
- Leadership
- Management Consulting
- Operational Excellence
- Operational Strategy
- Operations Management
- People Management
- Performance Management
- Problem Solving
- Product Management
- Program Management
- Project Delivery
- Project Management
- Requirements Analysis
- Resource Management
- Service Delivery
- Stakeholder Management
- Team Leadership
- Team Management
- Telecommunications
- Telephony
- Vendor Management
- Vendor Relations
- Workforce Development
- Workforce Management
- Workforce Planning
- Business Strategy
- Microsoft Word
- Project Planning
- Strategy
- Management
David Moffatt Summary
- David Moffatt, based in Perth, WA, AU, is currently a Senior Manager, Workforce Optimisation at RAC WA. David Moffatt brings experience from previous roles at Orange Business, Deloitte, Bankwest and Ergon Energy Retail. David Moffatt holds a 2017 - 2020 Digital Strategy & Innovation @ MIT Sloan School of Management. With a robust skill set that includes Analytical Skills, Application Development, Budgeting, Business Process Improvement, Business Process Outsourcing (BPO) and more. David Moffatt has 3 emails and 1 mobile phone numbers on RocketReach.
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Top RAC WA Employees
Sandhya Krishnan
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Perth, WA, AU
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Alison Terry
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Ashley Baker
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Matthew Cathcart
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Brent Klesura
Head of Data and Analytics
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Peter Williams
Chief Member Officer
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Bobby Patel
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