David Moffatt Email & Phone Number
Senior Manager, Workforce Optimisation @ RAC WA
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David Moffatt Location
- Perth, WA, AU
David Moffatt Work
- 2026 -now Senior Manager, Workforce Optimisation @
- 2023 -2026 Director Customer Experience @
- 2022 -2023 Senior Manager Workforce Strategy | Human Capital | Consulting @
- 2021 -2022 Senior Manager Workforce Management @
- 2015 -2021 Senior Manager - Resource Planning and Workflow @
- 2011 -2015 Group Resource Planning Manager @
- 2010 -2011 Real Time Operations Manager @
- 2008 -2010 Customer Service Manager @
- 2007 -2008 Technical Support Team Leader @
- 2002 -2007 Managing Partner @ Hospitality investments
David Moffatt Education
- MIT Sloan School of Management
(Digital Strategy & Innovation)
2017-2020 - Sheffield Hallam University
Business & Information Technology
1999-2003 - Bishop heber
Advanced Business Diploma (Business Administration and Management, General)
1996-1998
David Moffatt Skills
- Change Management
- Workforce Management
- Customer Experience
- Call Centers
- Contact Centers
- Resource Management
- Stakeholder Management
- Service Delivery
- Business Process Improvement
- Performance Management
- Leadership
- Team Leadership
- Telecommunications
- Telephony
- Requirements Analysis
- Workforce Planning
- Call Center
- ERP
- Team Management
- Project Delivery
- Vendor Management
- IVR
- Business Strategy
- Microsoft Word
- Project Planning
- Strategy
- Customer Service
- Management
David Moffatt Summary
- David Moffatt, based in Perth, WA, AU, is currently a Senior Manager, Workforce Optimisation at RAC WA. David Moffatt brings experience from previous roles at Orange Business, Deloitte, Bankwest and Ergon Energy Retail. David Moffatt holds a 2017 - 2020 MIT Sloan School of Management. With a robust skill set that includes Change Management, Workforce Management, Customer Experience, Call Centers, Contact Centers and more. David Moffatt has 3 emails and 1 mobile phone numbers on RocketReach.
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