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David McGowan Location
Dublin, Dublin, Ireland
David McGowan Work
VP Opertions and Finance @ (December 2024 - Present)
COO and Business Advisor @ (October 2022 - Present)
Fractional COO, Non-Executive Director, and Business Advisor @ (October 2022 - Present)
Group Chief Operating and Transformation Officer @ (October 2019 - October 2022)
Global Director of Shared Services @ LinkedIn (September 2018 - October 2019)
Global Director of Shared Services Delivery @ LinkedIn (November 2016 - August 2018)
Global BPO Operations Lead - LinkedIn Finance Shared Services @ (September 2015 - November 2016)
EMEA Operation Lead - Facebook Customer Delight @ (January 2015 - September 2015)
EMEA Operations Lead - Microsoft Credit Services @ (January 2011 - March 2015)
EMA PMO Lead - Accenture Business Services @ (February 2010 - January 2011)
EMEA Service Delivery Manager - Microsoft CCO @ (May 2008 - February 2010)
General Manager @ Flextronics (July 2001 - May 2008)
Product Portfolio analyst @ (January 1998 - January 2001)
David McGowan Education
Aston University
Bachelor of Science (BSc)
1994-1998
Aston University
David McGowan Skills
BPO
Business Acumen
Business Analysis
Business Continuity Planning
Business Operations
Business Process
Business Process Improvement
Business Process Outsourcing (BPO)
Business Process Re-engineering
Business Strategy
Business Systems Implementation
Business Transformation
CRM
Change Management
Collaborative Leadership
Communication
Construction
Customer Relationship Management (CRM)
Face-to-face Communication
Financial Systems Implementation
Forecasting
Global Delivery
IT Outsourcing
International Expansion
Key Performance Indicators
Leadership
Management
Management Consulting
Negotiation
OTC
Offshoring
Operational Excellence
Operational Strategy
Operational Streamlining
Operations Management
Outsourcing
PMO
Performance Management
Performance Metrics
Performance Motivation
Process Improvement
Program Management
Project Delivery
Project Management
Project Management Office (PMO)
Project Portfolio Management
SLA
Service Delivery
Service Delivery Management
Shared Service Center
Shared Services
Stakeholder Management
Strategic Leadership
Strategic Sourcing
Strategic Thinking
Strategy
Supply Chain
Team Leadership
Team Management
Transition Management
Trusting Relationships
Vendor Management
shared service models
David McGowan Summary
David McGowan, based in Dublin, Dublin, Ireland, is currently a VP Opertions and Finance at Trilogy. David McGowan brings experience from previous roles at BeatMix, D McGowan, Carne Group and LinkedIn. David McGowan holds a 1994 - 1998 Bachelor of Science (BSc) @ Aston University. With a robust skill set that includes BPO, Business Acumen, Business Analysis, Business Continuity Planning, Business Operations and more. David McGowan has 5 emails on RocketReach.
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