David McCrea Email & Phone Number
Gerente Regional de Customer and Employee Experience @ BAC Credomatic
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David McCrea Location
- San José, CR
David McCrea Work
- Gerente Regional de Customer and Employee Experience @ (August 2020 - Present)
- Gerente Regional de CX y ATM @ (January 2019 - August 2020)
- Gerente Regional de Sucursales y ATM @ (October 2013 - January 2019)
- Regional Manager for Branches, ATM's and Call Centers @ (January 2011 - October 2013)
- BAC Regional Manager for SFE and Bank Branches @ (December 2006 - August 2011)
- Regional Head of Electronic Channels @ BAC Credomatic Network (January 2004 - December 2006)
- Other Relevant Functions @ (January 1998 - January 2004)
- Program Co-Director, Costa Rica @ WorldTeach (January 1994 - January 1997)
David McCrea Education
- INCAE Business School
Executive MBA
2015-2016 - INCAE Business School
Programa de Alta Gerencia
2008-2008 - Universidad para la Cooperación Internacional
Master
2006-2008 - University of Denver
BA
1989-1992
David McCrea Skills
- ATM innovation
- Analyze Information
- Banking
- Business Intelligence
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication
- Competitive Analysis
- Culinary
- Customer Analysis
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Insight
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Customer-Focused Service
- Data Modeling
- Following Up
- Internet Banking
- Interpersonal Relationships
- Leadership
- Leadership Communications
- Machine Learning
- Negotiation
- New Business Development
- Operations Management
- Predictive Analytics
- Process Improvement
- Project Implementation
- Project Management
- Project Planning
- Retail Banking
- Risk Management
- Sales
- Sales Force Effectiveness
- Sales Management
- Strategic Planning
- Team Leadership
- Team Management
- Training
- Voice of the Customer
- Customer Relationship Management
David McCrea Summary
- David McCrea, based in San José, CR, is currently a Gerente Regional de Customer and Employee Experience at BAC Credomatic. David McCrea brings experience from previous roles at BAC|Credomatic Network. David McCrea holds a 2015 - 2016 Executive MBA @ INCAE Business School. With a robust skill set that includes ATM innovation, Analyze Information, Banking, Business Intelligence, Business Process Improvement and more. David McCrea has 3 emails and 2 mobile phone numbers on RocketReach.
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