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David Mason Location
United Kingdom
David Mason Work
Director of Service and Operations UK and Ireland @ (May 2021 - November 2025)
Director of Service and Operations UK and Ireland @ (May 2021 - August 2026)
Head Of Service Management @ (April 2018 - May 2021)
Global Service Delivery Manager @ (September 2016 - April 2018)
Career Break @ Travel (December 2015 - September 2016)
Managing Director UK and Ireland @ (November 2025 - Present)
Principle Call recording and Workforce Optimization Specialist @ (July 2010 - November 2015)
Project Office Engineer @ (October 2005 - November 2010)
Systems Engineer @ (April 2000 - January 2001)
David Mason Skills
Call Center
Recording
Consultancy
Telecommunications
Managed Services
Call Centers
Management
Telephony
Communications
Call Recording
Change Management
SQL
Contact Centers
CTI
Consulting
Networking
Avaya Products
VoIP
IP
Call Logging
Mason
Operations
Workforce Management
Avaya
Impact 360
Service Delivery
Pre Sales
Quality Management
SIP
Avaya Technologies
Computertel
Unified Communications
Strategic Planning
Customer Service
Customer Feedback
Network Operations
Voice Over Ip Voip
Training
ACD
Speech Analytics
Verint
NICE Call Recording
Service Delivery Management
Leadership
Team Building
Business Transformation
Customer Success
Data Center
Service Desk
ITIL
Incident Management
Business Development
Team Leadership
Decision Making
Global Services
Success Driven
Service Level Agreements Sla
Voice Over Ip
Service Level Agreements
David Mason Summary
David Mason, based in United Kingdom, is currently a Managing Director UK and Ireland at Odigo. David Mason brings experience from previous roles at Odigo and Sabio. With a robust skill set that includes Call Center, Recording, Consultancy, Telecommunications, Managed Services and more. David Mason has 2 emails and 2 mobile phone numbers on RocketReach.
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