David Lloyd Email & Phone Number
Associate Consultant @ Delehanty Consulting
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David Lloyd Location
- Manchester, England, GB
David Lloyd Work
- 2024 -now Associate Consultant @
- 2024 -now CX Advisor @
- 2022 -2023 Customer Experience Strategist @
- 2017 -2022 International Customer Experience and Service Design Manager @
- 2016 -2017 UK Customer Experience Development Manager @
- 2014 -2016 Customer Experience Journey Manager @
- 2010 -2014 Customer Service and Experience Designer @
- 2009 -2010 Social Affairs Manager @
- 2008 -2009 Staywarm Product Switch Team Manager @
- 2005 -2008 Home Moves Team Manager @
- 2005 -2005 Team Manager - Payment Adequacy @
- 2004 -2005 Customer Service Advisor @
David Lloyd Education
- WIgan and Leigh College
HND (Computer Aided Design & Engineering)
1999-2002 - Ladybridge High School 1994-1999
David Lloyd Skills
- Customer Experience
- Stakeholder Management
- Project Delivery
- Change Management
- Business Process Improvement
- Team Leadership
- Performance Management
- Management
- Culture Change
- Contact Centers
- Employee Engagement
- Customer Service
- Management Development
- Call Centers
- Strategy
- Energy
- Business Transformation
- Outsourcing
- Performance Improvement
- Team Management
- Touchpoint and Interaction design
- Customer Value Proposition
- Customer Service Strategy
- Mentoring
- Workshop Facilitation
- Customer Journey Mapping
- Influence Others
- Project Management
- Business Strategy
- Process Improvement
- Leadership
- Project Planning
- Analysis
David Lloyd Summary
- David Lloyd, based in Manchester, England, GB, is currently a Associate Consultant at Delehanty Consulting. David Lloyd brings experience from previous roles at TribeCX, Close Brothers, E.ON and E.ON UK. David Lloyd holds a 1999 - 2002 HND in Computer Aided Design & Engineering @ WIgan and Leigh College. With a robust skill set that includes Customer Experience, Stakeholder Management, Project Delivery, Change Management, Business Process Improvement and more. David Lloyd has 3 emails on RocketReach.
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Top Delehanty Consulting Employees
David Lloyd
Associate Consultant
Manchester, England, GB
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